管理组织学第九版清华大学出版社课后知识题目解析第12章.docx
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管理组织学第九版清华大学出版社课后知识题目解析第12章.docx
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管理组织学第九版清华大学出版社课后知识题目解析第12章
Chapter12HumanResourceManagement
True/FalseQuestions
WHYHUMANRESOURCEMANAGEMENTISIMPORTANT
1.High-performanceworkpracticesarethosethatleadtohighindividualandhighorganizationalperformance.
2.
(True;moderate;p.323)
3.High-performanceworkpracticesinvolveacommitmentbymanagementtoimprovetheknowledgeskillsandabilitiesoftheorganization’semployees,increasingemployeemotivation,andenhancingtheretentionofqualityemployees.
4.
(True;easy;p.323)
THEHUMANRESOURCEMANAGEMENTPROCESS
5.Thehumanresourcemanagement(HRM)processconsistsof10activitiesnecessaryforstaffingtheorganizationandsustaininghighemployeeperformance.
6.
(False;moderate;p.323)
7.Alaborunionisanorganizationthatrepresentsworkersandseekstoprotecttheirinterests.
8.
(True;easy;p.323)
9.IntheUnitedStates,nearly25percentofallworkersareunionized.
10.
(False;moderate;pp.323-324)
11.Affirmativeactionprogramsassurethatminoritiesaregivenequalopportunitiesintheworkplace.
12.
(False;difficult;p.324)
13.Acommunityfiredepartmentcancategoricallydenyemploymenttoafirefighterapplicantwhoisconfinedtoawheelchair.
14.
(True;moderate;p.324)
15.TheUnitedStateswillexperienceashortageof20millionworkersoverthenext10yearsaccordingtotheU.S.BureauofLaborStatistics.
16.
(False;moderate;p.325)
HUMANRESOURCEPLANNING
17.Humanresourceplanningcanbecondensedintotwosteps:
assessingcurrenthumanresourcesandassessingandmeetingfutureresourceneeds.
18.
(True;easy;p.326)
19.
Jobdescriptionsfocusonthejob,whilejobspecificationsfocusontheperson.
20.
(True;easy;p.326)
RECRUITMENTANDDECRUITMENT
21.Onedisadvantagetoemployeereferralsasasourceofjobcandidatesisthatcandidatestendtobeminimallyskilled.
22.
(False;moderate;p.327)
23.Firingandearlyretirementsaretwodecruitmentoptions.
24.
(True;moderate;p.328)
SELECTION
25.Aselectiondeviceisvalidifitmeasuresthesamethingconsistently.
26.
(False;difficult;p.329)
27.Agoodinterviewerwillminimizeanypriorknowledgeabouttheapplicants’background,experience,interests,testscores,orothercharacteristics.
28.
(True;difficult;p.332)
29.Referencechecksgenerallyprovideusefulinformationformostjobs.
30.
(False;moderate;p.332)
31.Inarealisticjobpreview(RJP),anapplicantmightbetoldthattherearelimitedopportunitiestointeractwithpeersduringofficehoursandthatthelikelihoodforadvancementisslim.
32.
(True;moderate;p.333)
ORIENTATION
33.Therearethreetypesoforientation:
workunitorientation,organizationorientation,andproceduralorientation.
34.
(False;moderate;p.334)
TRAINING
35.Jobrotationistheimplementationoflateraltransfersallowingemployeestoworkatdifferentjobsinanorganization.
36.
(True;moderate;p.336)
EMPLOYEEPERFORMANCEMANAGEMENT
37.Typesofperformanceappraisalmethodsincludewrittenessays,multipersoncomparisons,andgraphicratingscales.
38.
(True;easy;p.337)
COMPENSATIONANDBENEFITS
39.Theprimarydeterminantofanindividual’spayisjobperformance,notseniority.
40.
(True;difficult;p.340)
41.Variablepaysystemsrewardemployeesforthejobskillsandcompetenciestheycandemonstrate.
42.
(False;moderate;p.340)
CAREERDEVELOPMENT
43.Theideaofincreasedpersonalresponsibilityforone’scareerhasbeendescribedasaboundarylesscareerinwhichindividualsdefinetheircareerprogression.
44.
(True;moderate;p.341)
CURRENTISSUESINHUMANRESOURCEMANAGEMENT
45.Studiesfindthatdownsizingisasstressfulforthesurvivorsasitisforthevictims.
46.
(True;moderate;p.342)
47.Althoughmostsexualharassmentcomplaintsarefiledagainstmen,thepercentageofchargesfiledagainstwomenhassteadilyrisenoverthepastdecade.
48.
(True;moderate;p.344)
49.Sexualharassmentisdefinedasanydesiredactionoractivityofasexualnaturethatexplicitlyaffectsanindividual’semployment,performance,orworkenvironment.
50.
(False;easy;p.344)
51.Afirmcandolittletoprotectitselffromsexualharassmentclaims.Itisusuallyoneemployee’swordagainstanother’s.
52.
(False;moderate;p.344)
53.Theenvironmentintoday’sorganizationswithmixed-genderworkteamsandworkinglonghoursisundoubtedlycontributingtoanincreasednumberofworkplaceromances.
54.
(True;moderate;p.344)
55.Worklifeconflictsarelessrelevantformaleandsingleemployeesastheyareformarriedandfemaleemployees.
56.
(False;easy;p.346)
57.Today’sprogressiveworkplacesprovideawiderangeofschedulingoptionsandbenefitsthatallowemployeesmoreflexibilityatworkandallowthemtobetterbalanceorintegratetheirworkandpersonallives.
58.
(True;easy;p.346)
59.Peoplewhopreferintegrationaremorelikelytorespondpositivelytooptionssuchasflextimeandpart-timehours.
60.
(False;moderate;p.347)
Multiple-ChoiceQuestions
Foreachofthefollowingchoosetheanswerthatmostcompletelyanswersthequestion.
WhyHumanResourceManagementIsImportant
61.Variousstudieshaveconcludedthatanorganization’shumanresourcescanbeasignificantsourceof_______________.
62.
a.competitiveadvantage
b.
c.problemsformanagement
d.
e.frustrationforemployees
f.
g.high-performanceworkpractices
h.
(a;moderate;p.322)
63.High-performanceworkpracticesarecharacterizedby____________.
64.
a.improvingknowledge,skills,andabilitiesofemployees
b.
c.allowingmanagerstoleadintheirownbeststyle
d.
e.allowingemployeestoloafonthejobaslongastheycanproduceaveragedailyproductionlevels
f.
g.decreasingemployees’motivation
h.
(a;moderate;p.323)
65.High-performanceworkpracticesincludesuchactivitiesas______________.
66.
a.closedcommunication
b.
c.centralizeddecisionmaking
d.
e.firmjobassignments
f.
g.self-managedteams
h.
(d;moderate;p.323)
THEHumanResourceManagementProcess
67.Thefirst_______________activitiesofthehumanresourcemanagement(HRM)processensurethatcompetentemployeesareidentifiedandselected.
68.
a.two
b.
c.three
d.
e.four
f.
g.five
h.
(b;moderate;p.323)
69.
ThefinalthreeactivitiesoftheHRMprocess_______________.
70.
a.ensurethattheorganizationretainscompetentandhigh-performingemployees
b.
c.ensurethattheorganizationselectsandtrainscompetentemployees
d.
e.identifyfortheorganizationthebestcompensationpackagesforthenewhires
f.
g.provideemployeeswithup-to-dateknowledgeandskills
h.
(a;moderate;p.323)
71.Laborunionsuse____________toprotecttherightsoftheirmembers.
72.
a.functionaloperations
b.
c.newproductdevelopment
d.
e.collectivebargaining
f.
g.process
h.
(c;easy;p.323)
73.Inorganizations,_____________programsensurethatprotectedclassesareretainedandtheiropportunitiesaremaintained.
74.
a.needs-basedanalysis
b.
c.functional
d.
e.globalhumanresourcemanagement
f.
g.affirmativeaction
h.
(d;moderate;p.324;AACSB:
Diversity)
75.Federallaws,thelargestenvironmentalfactorconstraininghumanresourceactivities,coversuchprocessesas_______________.
76.
a.choosingemployeestobehired
b.
c.directingwhocanbehired
d.
e.selectingwhocanbefired
f.
g.selectingpayscales
h.
(b;moderate;p.324)
77.WhatU.S.actpermitsemployeesinorganizationswith50ormoreworkerstotakeupto12weeksofunpaidleaveeachyearforfamilyormedicalreasons?
78.
a.CivilRightsActof1991
b.
c.FairPayOvertimeInitiative
d.
e.FamilyandMedicalLeaveActof1993
f.
g.HealthInsurancePortabilityandAccountabilityActof1996
h.
(c;easy;p.324)
79.WhatU.S.actrequiresthatemployersdestroypersonalinformationaboutemployeesbeforediscardingitiftheyreceivedtheinformationfromthecreditreport?
80.
a.CivilRightsActof1991
b.
c.FairandAccurateCreditTransactionsAct
d.
e.PrivacyAct
f.
g.WorkerAdjustmentandRetrainingNotificationAct
h.
(b;moderate;p.325)
81.By2010,morethanhalfofallworkersintheUnitedStateswillbe_______________.
82.
a.babyboomers
b.
c.GenYers
d.
e.over40
f.
g.retiring
h.
(c;moderate;p.325)
HUMANRESOURCEPLANNING
83.Thebeginningpointforanyhumanresourceplanningprocessistheexaminationofthecurrenthumanresourcestatusbymakinga_____________.
84.
a.strategicplan
b.
c.humanresourceinventory
d.
e.productevaluation
f.
g.analysisofcustomerdemands
h.
(b;easy;p.326)
85.Anassessmentthatdefinesthejobsandbehaviorsnecessarytoperformthejobisknownasa_____________.
86.
a.jobdescription
b.
c.jobspecification
d.
e.goal-orientedjobdefinition
f.
g.jobanalysis
h.
(d;difficult;p.326)
87.Jobanalysisisconcernedwithwhichofthefollowinghumanresourceplanningaspects?
88.
a.decidinghowwellsomeoneisperforminghisorherjob
b.
c.whatbehaviorsarenecessarytoperformajob
d.
e.hiringsomeonetodoajob
f.
g.estimatingpayonjoblevelinanorganization
h.
(b;easy;p.326)
89.Awrittenstatementofwhatajobholderdoes,howitisdone,andwhyitisdoneisknownas_____________.
90.
a.jobspecification
b.
c.processdepartmentalization
d.
e.goal-orientedjobdefin
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