telephone english.docx
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telephone english.docx
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telephoneenglish
一、打电话、接电话
KeySentences(重点句子)
1.Hello,isthis4474716?
喂,是4474716号吗?
2.I'dliketospeaktoMr.Wang.我想和王先生讲话。
3.I'msorry.Mr.Wangisoutrightnow.对不起,王先生现在不在。
4.MayIknowwhenhe'llbeback?
您能告诉我他什么时候回来吗?
5.Thisishiswifespeaking.我是他的妻子。
6.CanItakeamessageforhim?
要我转告吗?
7.MayIhaveyourname,please?
请问您是谁?
8.Isheavailable?
他能接电话吗?
9.I'lljustfindoutforyou.我给您看看他在不在?
10.Hello,areyoustillthere?
喂,您没挂断吧?
11.Whoisthatspeaking?
请问您是谁?
12.I'msosorrythatImadesuchanearlyphonecall.对不起我这么早打电话。
13.Whodoyouwishtotalkto?
您要找谁呀?
14.IsSueJamesin?
休•詹姆斯在吗?
15.Hello!
IsSuethere?
喂!
是休吗?
16.Yes,speaking.是的,我就是。
DialogueA
A:
Hello?
B:
Hello.isthis4474716?
I'dliketospeaktoMr.Wang,please?
A:
I'msorry.Mr.Wangisoutrightnow.
B:
MayIknowwhenhe'llbeback?
A:
Idon'tknow,buthewillcertainlybebackforlunch.Thisishiswifespeaking.CanItakeamessageforhim?
B:
Thankyou,Mrs.Wang.Pleasetellhimtobeattheairportonehourbeforetomorrowafternoon.
A:
Verygood.I'lllethimknowassoonashecomesback.But,mayIhaveyourname,please?
B:
ThisisLinMing.Thankyou.Bye.
A:
Good-bye.
DialogueB
A:
Goodmorning.
B:
Goodmorning.ThisisLiGanghereI'mcallingfromNewYorkinAmerica.
A:
HowcanIhelpyou?
B:
I'mtryingtogetholdofMr.Chen.Isheavailable?
A:
I'lljustfindoutforyou,sir…Hello,areyoustillthere?
Unfortunately,Mr.Chenisnotavailableatthemoment.WouldyoulikemetoputyouthroughtoMr.Li?
B:
Yes,please.That'sverykindofyou.
A:
You'rewelcome.
DialogueC
(A:
JaneB:
MaryC:
Sue)
A:
Hello!
B:
Hello!
Goodmorning.Whoisthatspeaking?
A:
It'sJane.I'msosorrythatImadesuchanearlyphonecall.
B:
It'snothing.Whodoyouwishtotalkto?
A:
IsSueJamesin?
B:
Sue!
Janewantsyouonthephone.
A:
Hello!
IsSuethere?
C:
Yes,speaking.
A:
Oh,sorry,I'mafraidIwon'tattendthemeetingthismorning.LastnightIhadasorethroatandIstartedgettingbot.
C:
Doyouhaveatemperature?
Haveyoutakenit?
A:
No,haven'tyet.
C:
Don'tworryaboutthemeeting.You'dbettergotoseeadoctor.Iwishyouwillsoonbewell.
A:
Thankyou,Sue.Bye.
B:
Bye.
WordsandExpressions
sorea.痛的,疼痛发炎的
seeadoctor看医生,就诊
putthrough(电话用语)
二、没找到人
KeySentences(重点句子)
17.BeijingTradingCampany.MayIhelpyou?
北京贸易公司。
请问有何贵干?
18.WehavetwoZhongs.我们这里有两位先生姓钟。
19.IsthatBobZhong,orJohnZhong?
你要接Bob钟,还是John钟?
20.I'msorry,he'snotintheofficenow.很抱歉,他现在不在办公室。
21.Doyouhaveanyideawhenhe'llbeback?
你知道他何时回来吗?
22.Ihavenoidea(whenhe'llbeback.)我不知道(他何时回来)。
23.Canyouaskhimtocallmewhenhecomesback?
他回来时请告诉他打电话给我好吗?
24.It'surgent.有急事。
25.I'msorrybuthe'sinShanghaionbusiness.很抱歉,他出差去上海了。
26.Probablysometimetomorrow.可能明天(回来)。
27.Isthereanyoneelsewhocanhelpme?
有没有其他的人能帮我?
28.OK.I'lljustputyouthrough.好的,我这就给您转接。
29.Justamoment,please…请稍候。
30.You'rewelcome.别客气。
31.IsMarythere?
玛丽在吗?
32.Maryisoutrightnow.玛丽现在不在。
33.Whydon'tyoucallbacklaterthisafternoon?
您不妨今天下午再打来。
34.Whenwillshebeback?
她何时会回来?
35.WillitbetoolateifIcallaround10∶00thisevening?
如果我在晚上10点左右打来会不会太晚?
DialogueA
(A:
ReceiverB:
Smith)
A:
Goodmorning.BeijingTradingCompany.MayIhelpyou?
B:
Goodmorning.ThisisMr.SmithofKingElectronicsCompa-ny.I'dliketospeaktoMr.Zhong,please.
A:
WehavetwoZhongshere.IsthatBobZhong,orJohnZhong?
B:
Bob.
A:
Mr.BobZhongintheOverseasSalesDivision?
B:
Right.
A:
I'msorry,he'snotintheofficenow.
B:
Doyouhaveanyideawhenhe'llbeback?
A:
I'msorry,Ihavenoidea.
B:
Canyouaskhimtocallmewhenhecamesback?
It'surgent.
A:
Yes,Iwill,Mr.Smith.
B:
Thankyou.
A:
You'rewelcome.
DialogueB
(A:
ReceiverB:
GeorgeRichterC:
White)
A:
Hello.ABCGompany.MayIhelpyou?
B:
Hello.ThisisGeorgeRichter.MayIspeaktoMr.Davis?
A:
I'msorrybuthe'sinShanghaionbusiness.
B:
Doyouhaveanyideawhenhe'llbeback?
A:
Probablysometimetomorrow.
B:
IhaveaquestionabuttheE-4800computer.Isthereanyoneelsewhocanhelpme?
A:
Ofcourse.MissWhiteistheexportmanager.Wouldyouliketospeaktoher?
B:
Yes,please.
A:
OK.I'lljustputyouthrough.
B:
Hello.ThisisWhitespeaking.CanIhelpyou?
A:
Hello.ThisisGeorgeRichterofBeijingTradingCompany.Isitpossibletomakeachangeinourorder?
Theordernumberis1518.
C:
Andwhatkindofchangedidyouwanttomake,sir?
B:
Well,weorderedtwentyE-4800s,butwewanttochangethemtoP-6800s.
L:
Justamoment,please…Oh,I'msorry,buttheyhavealreadybeensent.
DialogueC
(A:
Mary'sfatherB:
Jane)
A:
Hello.
B:
Hi.ThisisJane.IsMarythere?
A:
I'msorry.Maryisoutrightnow.ShewentshoppingwithherMom.
B:
Whenwillshebeback?
A:
I'mnotsure.Whydon'tyoucallbacklaterthisafternoon?
B:
WillitbetoolateifIcallaround10∶00thisevening?
A:
That'sallright.Wedon'tgotobedearly.
B:
Thankyou.Bye!
A:
Good-bye
KeySentences(重点句子)
36.Yes.Youhavetherightnumber.是的,您打对了。
37.PleaseconnectmewithMr.Lee.请帮我接李先生。
38.Whoiscalling,please?
请问您是哪一位?
39.Areyoustillontheline?
你没挂断吧?
40.I'msorry,buthehasavisitorrightnow.对不起,他现在有客人。
41.Couldyouholdalittlelonger?
请再多等一会儿。
42.OrshallIputyouthroughtohissecretary?
或者我给您接到他的秘书那儿,好吗?
43.ShallItellhimyoucalled?
我告诉他您来过电话,好吗?
44.Well,actually,I'drathercallbacklater.我还是迟些再打来吧。
45.Whenisagoodtimetocall?
什么时候打来最合适?
46.Whydon'tyoutryagianinanhour?
一个小时后您再打过来,好吗?
47.Goodafternoon.DavidBrown'soffice.下午好。
这里是大卫•布朗办公室。
48.ThisisProf.DavisfromtheUniversityofWashington.我是华盛顿大学的戴维斯教授。
49.Wouldyoumindwaitingafewminutes?
您等一会儿好吗?
50.I'lljusttryingtofindhim.我正试着找他呢。
51.Yes.Goahead,please.是的,请讲。
52.I'msorry,butheisinameetingnow.很抱歉,他正在开会。
53.Thebesttimetocatchhimwouldbe5∶30.最容易找到他的时间是5∶30。
54.Couldyoupossiblyaskhimtocallmeback?
你可以叫他给我回个电话吗?
55.Ofcourse.Whatnumberareyouon?
好的。
您的号码是多少?
56.HehasmynumberbutI'llgiveittoyoujustincase.他有我的号码,但我还是给你吧,以防万一。
57.ThereisacallfromWangLing.有王玲打来的电话。
58.Sheisonherway.她马上来。
59.I'llhold.我等一下好了。
60.It'sbeenawhile.好久不见了。
61.It'snicetohearfromyou.很高兴你打来电话。
DialogueA
(A:
DaveKennedyB:
Receiver)
A:
Hello.Isthis985-6634?
B:
Yes.Youhavetherightnumber.
A:
PleaseconnectmewithMr.Lee.
B:
Whoiscalling,please?
A:
ThisisDaveKennedy.
B:
Onemoment,please.
(amomentlater)Hello,Mr.Kennedy?
Areyoustillontheline?
A:
Yes.
B:
I'msorry,buthehasavisitorrightnow.Couldyouholdalittlelonger?
OrshallIputyouthroughtohissecretary?
A:
No,thanks.
B:
ShallItellhimyoucalled?
A:
Oh,no,no.Well,actually,I'drathercallbacklater.Whenisagoodtimetocall?
B:
Whydon'tyoutryagaininanhour?
Hewillbefreethen.
A:
OK.Thanksalot.Good-bye.
B:
Good-bye.
DialogueB
(A:
ReceiverB:
Prof.Davis)
A:
Goodafternoon.DavidBrown'soffice.
B:
Goodafternoon.ThisisProf.DavisfromtheUniversityofWashington.
A:
CanIhelpyou?
B:
I'dliketospeaktoMr.Brown.Ishethere?
A:
Wouldyoumindwaitingforafewminutes?
I'mjusttryingtofindhim.
B:
Certainly.Thanks.(Pause)
A:
Hello.Areyouthere?
B:
Yes.Goahead,please.
A:
I'msorry,butheisinameetingnow.Thebesttimetocatchhimwouldbe5∶30.
B:
Wouldyoupossiblyaskhimtocallmeback?
It'sratherurgent.
A:
Ofcourse.Whatnumberareyouon?
B:
HehasmynumberburI'llgiveittoyoujustincase.It's2235-7561.
A:
OK.Mr.Davis.I'llhaveMr.Browngetintouchwithyouassoonasthemeetingisover.
B:
Thankyou.It'sverykindofyou.
A:
You'rewelcome.Good-bye.
DialogueC
(A:
WangLingB:
FangFang'sfatherC:
FangFang)
A:
Hello.ThisisWangLing.MayIspeaktoFangFang?
B:
I'llputyouthrough.Holdon,please,(Voice:
FangFang,there'sacallfromWangLing!
)
Hello?
Areyouthere?
Sheisonherway.
A:
I'llhold,thankyou.
C:
Hi.WangLing.ThisisFangFangspeaking.Oh,It'sbeenawhile.It'snicetohearfromyou.Howhaveyoubeen?
A:
Fine,thankyou.Andyou?
C:
Quitewell.Lastmonth,Ihadaveryniceholiday.
A:
Wheredidyougo?
C:
ToBeijing.AndItravelledaround.
A:
Verygood.Oh,bytheway,I'mhavingapartyatmyhouseonFriday.Canyoucome?
C:
Sure.Thankyou.
WordsandExpressions
getintouchwith与……保持联系
assoonas一……就
onone'sway在去……的路上
hearfrom收到……的来信
bytheway随便说;
四、留言
KeySentences(重点句子)
62.I'msorry,buthe'sonanotherlinenow.对不起,他在接另一个电话。
63.Wouldyoucaretohold?
您要稍等一下吗?
64.Couldyoutakeamessage,please?
能不能为我留下话?
65.I'llgivehimthemessage.我会转告他。
66.Anythingelse?
还有其他事吗?
67.That'sall.Thankyoufortroubletaken.就这些,感谢你的耐心。
68.I'msorry,butheisoutoftheofficerightnow.很抱歉,他现在不在办公室里。
69.Whenwillhebeback?
他什么时候回来?
70.IwonderifyoucouldgiveMr.Wangamessageforme?
你能不能给王先生带个口信?
71.Justaminute.I'llgetapen.请等一下,我拿支笔。
72.I'll1ethimknow,Mf.Brown.我会转告他的,布朗先生。
73.No.Ireallyneedtotalktohimpersonally.不,我真的需要亲自跟他说。
74.Wouldyouliketoleaveamessageonhisvoicemail,then?
那您要不要留话在他的语音信箱里?
75.HoldonandI'lltransferyou.稍候,我会帮您转过去。
76.I'mnotavailabletotakeyourcall,butpleaseyourname,numberandabriefmessage.
我现在不能接您的电话,但请您留下您的姓名、电话号码和简短留言。
77.I'llgetbacktoyouassoonaspossible.我会尽快回您电话。
78.Pleasecallmeat556-3243whenyougetback.你回来时请打556-3243找我。
DialogueA
(A:
JanWiseB:
Receiver)
A:
Hello.CanIspeaktoMr.Clark?
B:
MayIhaveyourname,Please?
A:
ThisisJanWisespeaking.
B:
Holdon,please…I'msorry,buthe'sonanotherlinenow.Wouldyoucaretohold?
A:
Well,Ineedtoleaveinaminute.Couldyoutakeamessage,Please?
B:
Certainly.
A:
It'salittlecomplicated…I'mMr.Clark'sformerclassmate.
B:
OK.
A:
IwassupposedtomeetMr.Clarkforlunchat12∶30atErnierestaurantwithafriendofus,MissWhite…
B:
Ernie…MissWhite——OK…
A:
ButMissWhite'sflightarriv
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