HND员工培训与开发3Word格式.docx
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HND员工培训与开发3Word格式.docx
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IntroductoryPreamble
Thereportincludeshumanresourcemanagerstopreparefortrainingactivities,andthetrainingtimeis2to3hours.Thereportincludestheresourcesusedbyhumanresourcesmanagersintrainingandthecontentoftheinterview.Thethemeofthetrainingis“Howtoconductaselectioninterview・"
Thereportfirstintroducesthelearningmethod,agoodlearningmethodcansupportthetraining.Themethodsofstudyincludetheoriesoflearningthelearningcycleandlearningstyle.Thesecondpartintroducestheprocessoftheinterview.ThecontentandprocessoftheinterviewincludePreparingfortheinterviewconductingtheinterviewadvantagesanddisadvantagesoftheinterviewanddiscriminationandhowtoavoidit.Traininginterviewmustfollowtheprincipleofequalityandrespect,sotheplacemustbecarefullychosenandmakechoice.Reflecttheimportanceofbusinessprofessionals,asmuchaspossibletoeasethepressure,tocreateanequal,warmandharmoniousatmosphere.Thereportintheformrefleetsthetrainingaixangementsandresourcesusedinthetraining,interviewwithwhatresources,trainingandtrainingofthespecificaixangementsandresourcesused・
Thetrainingprogrammainlyconsistsoffourparts:
Preparingfortheinterview
Conductingtheinterview
Advantagesanddisadvantagesoftheinterview
Discriminationandhowtoavoidit
Trainingprogramissupportedbythreetheories:
Theoriesoflearning
Thelearningcycle
Learningstyle・
Learningisaprocessofactiveengagementwithexperience.Itiswhatpeopledowhentheywanttomakesenseoftheworld.Itmayinvolveanincreaseinskills,knowledgeorunderstanding,adeepeningofvaluesorthecapacitytoreflect.Effectivelearningwillleadtochange,developmentandadesiretolearnmore.
Thelearningcycle:
Onetheoryoflearningsuggeststhattheprocessbywhichpeoplelearnisthroughthelearningcycle.Therearefourmainelementsofthecycleanditisimportanttonotethatalearningprocesscanbeginatanypoint.Itisalsoimportantforustobeawarethattocompletethelearningprocesslearnersneedtoworkallthewayaroundthecycle.
Learningstyle
Therearefoursessionsinthelearningstyleincludeactivists,reflector,theorist,pragmatists.Learningstylesrefertoarangeofcompetingandcontestedtheoriesthataimtoaccountfordifferencesinindividuals*learning.Thesetheoriesproposethatallpeoplecanbeclassifiedaccordingtotheir'
style*oflearning,althoughthevarioustheoriespresentdifferingviewsonhowthestylesshouldbedefinedandcategorized.Acommonconceptisthatindividualsdifferinhowtheylearn.
Activists:
Althoughthesepeopledonothavelearningexperience,theirlearningstyleismodest,takeactionandconsiderthefutureimpact.Theyareactivelearning.
Reflectors:
Theirlearningstyleistoobservethesituationfromdifferentangles.
Theyliketocollectdataandthinkaboutanyconclusionsbefore.
Theorists:
Theythinktheproblemthroughstepbystep.Theyconsiderlearningnewknowledgethroughlogicalobservation.
Pragmatists:
Theyacquii'
enewknowledgebypracticeandpractice・Theytaketheinitiativetoacquirenewideas,theoriesandtechniques.Theypositivelysearchoutnewideasandtakethefirstopportunitytoexperimentwithapplications・Theytendtobeimpatientwithruminatingandopen-endeddiscussions.
TrainingSessionPlan
Trainingofconductingaselectioninterview
Overallobjective:
Interviewingpeopleforpeoplecustomers
erviceroles
TrainingSessionPlan1
Subjectl:
Preparingfortheinterview
LengthofSession:
40minutes
Objective:
Toestablishafoiratmosphereandanefficientworkingenvironment.
Time
Title
Duration
Method
Resources
1:
20pm-
Arrangeafinal
10
Trainerlecture
Pens;
30pm
interview
minutes
Handouts;
environment.
Water
30pm-l:
40
Readytouse
pm
hardwareand
software
Water;
facilities
40pm-
Listthe
50pm
questionsinthe
interview
50pm-
2:
00pm
Determinethe
numberof
peoplewho
needtobe
interviewed.
lOminutes
TrainingSessionPlan2
Subject2:
Conductinganinterview
40minutes
Askquestionsabouttheparticipants,listencarefullytotheii*answers,andrecordthekeypoints・
00pm-2:
Question
Casestudy
PC;
PPT;
Projection;
Desks;
10pm-2:
20
Listening
20pm-2:
Observing
TrainingSessionPlan3
Subject3:
Advantagesanddisadvantageso
minutestheinterview
LengthofSession:
Byunderstandingtheparticipantstounderstandtheinterviewtochoosewhatadvantageanddisadvantage・
40pm-2:
50
Analysis
Advantageof
Lecture
Meeting
room;
PPT;
Projecti
on;
3:
disadvantage
ofinterview
Meetingroom;
Handouts;
Projection;
TrainingSessionPlan4
Subject4:
Discriminationandhowtoavoid
it
30hours
Interviewersandparticipantsshouldavoidtheoccurrenceofdiscrimination.
00pm-3:
Training
instructorstelltheinterviewertoavoid
discrimination.
Theinterviewerrespectsthe
interviewer.
Recordingpen;
Conference
room
20pm-3:
Theintervieweraskquestions.
20minutes
Recording
pen;
Conferenceroom
40pm・
4:
00pm
Trainer
summary
Evaluation
Evaluationisasystematicdeterminationofasubject'
smerit,worthandsignificance,usingcriteriagovernedbyasetofstandards・Itcanassistanorganization,program,projectoranyotherinterventionorinitiativetoassessanyaim,realizableconcept/proposal,oranyalternative,tohelpindecisiomaking;
ortoascertainthedegreeofachievementorvalueinregardtotheaimandobjectivesandresuItsofanysuchactionthathasbeencompleted・Theprimarypurposeofevaluation,inadditiontogaininginsightintopriororexistinginitiatives,istoenablereflectionandassistintheidentificationoffuturechange.
Level1Reaction:
Thislevelisassessedbythelearnefsperceptionofthetrainingcourse.Inthecase,AGBellLtd.?
smanagersshouldobservehowlearnersfeel.Thislevelcanassessthecourseresponsetocompanyrepresentatives.
Level2Learning:
Thedegreetowhichtheparticipantsinthetrainingprogramgottheknowledgeandskills・Inthecase,thetrainerofAGBellLtd.?
scanlearntheskillsofthetraineesthroughthetest.
Level3Behavior:
Trainingintheworkofthetraining,thetrainerswiththeii*traininginwhattheyhavelearnedtocarryouttraining.Inthiscase,thislevelcanassessAGBellLtd.'
sgoals,whichcanassessfinancialprogress・
Level4Results:
AsaresultofthetrainingtowhatextenttheresuItsrefleettheestablishedobjectives.Inthiscase,itcanmeasureemployeeturnoverandcustomersatisfaction.Atthesametime.Thecompanycanunderstandthecompany'
sadvantagesanddisadvantages・
Evaluationreferstotheevaluationanddemonstrationoftheprogramtodeterminewhetherornottotake・Intheprocessofdesigningatrainingprogrammer,humanresourcemanagersshouldassesswhetheritisthegoalofachievingthefuture.
CostsofPreparingandDeliveringforCourse
Listofappropriatecost(preparingpart)
Resource
Cost
Costofbuyingrelevantbooks
£
100
Brochures
CostofQuestionnaire
200
Totalcost
400
Listofappropriatecost(deliverypart)
Computer
900
Interactivewhiteboards
Handout
Pen
50
Paper
Questionnaiies
ConferenceRoom
PC
300
600
2350
ortoascertainthedegreeofachievementorvalueinregardtotheaimandobjectivesandresultsofanysuchactionthathasbeencompleted・Theprimarypurposeofevaluation,inadditiontogaininginsightintopriororexistinginitiatives,istoenablereflectionandassistintheidentificationoffuturechange・
LevellReaction:
Thisleve1isassessedbythelearner'
sperceptionofthetrainingcourse・
Thedegreetowhichtheparticipantsinthetrainingprogramgottheknowledgeandskills・
Trainingintheworkofthetraining,thetrainerswiththeii*traininginwhattheyhavelearnedtocarr
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- 关 键 词:
- HND 员工 培训 开发
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