BEC中级真题第二辑答案和听力原文.docx
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BEC中级真题第二辑答案和听力原文.docx
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BEC中级真题第二辑答案和听力原文
BEC中级真题(第二辑)答案及听力原文
TeSt1
Reading
Part1
1C2A3B4D5A7C
Part2
8D9C10E11B12F
Part3
13D14A15C16B
Part4
19B20A
29D30B
21D22A
31C32B
23C
33B
24C25D
26A
27B
28C
Part5
34ITSELF
35IN
36
CORRECT
38
SEEN
39FROM
40CORRECT
41THOSE
42FOR
43WITH
44THAT
45CORRECT
Writing
Part1
To:
P.JOneS
From:
LUiSaGambOn
Date:
21NOVember2002
SUbject:
Lateness
MrJOneSJ
IhavenOtiCedthatyouOftenarriveIateforwork,especialIyOnMOndaymornings・ASyourCOlIeagUeSareStartingtoCOmPIainaboUtthat,youUnderStandthatUnlessthishabitchanges,IWiIltakediscipIinaryactionagainstyou.COmeandSeemetomOrrOWat9a.m.inmyOffiCe・Thankyou
Band5
AlICOntentPOintSareCOVereCI,USingnaturalSOUndingIanguageandaCOnSiStentIyappropriatetone.
Part2
RePOrtOnCUStomerCOmPIaints
INTRODUCTION
ThiSreporthasthePUrPOSeOfPreSentingthereasonsforCUStomerCOmPIaintsin2002.
FlELDINGS
TheCUStomerCOmPIaintsreceiVedin2002Were300in
to540inFebrUarybecauseOftheCOmPUterSyStem'sThereasOnSforCOmPIaintsfromJanUarytoMarChWereanalysed:
firstlytheCOmPanvreceivedCOmPlaintsforincorrectOrderSdeIivered・TheSeerrorsWerefewerinMarCh・
SeCOndIythetimetakentodeliveriStoohigh・buttheCOmPanyhasPIannedtorecruitnewagents.
FinalIyCUStomersCOmPIainforthePOOrPrOdUCtquaIity.InOrdertoSOlVethisPrOblemmorequaIityCOntrolsaremaking・
CONCLUSIONS
AtthemomentaIICUStomersaren'tSatisfiedbutmanymeasureshavebeentakentoimprovetheirSatiSfaCtion.
Band4
ThereisasatisfactoryrangeOfStruetures,WithSOmeerrors,butthesedonotimpedeUnderstanding.TheCOntentPOintsareadequatelycovered,andtheregisterisappropriate.TheinformationisgeneraIIyWelIorganised,USingheadingsandOtherdiSCOUrSemarkers・
LiStening
Part1
1.JAYE
2.CUSTOMERSERVICES
3.OFFICEASSISTANT
4.
4.EUROPEHoLIDAYS
5.BUSlNESSCARDS
6.MARKETlNGEXECUTIVES
8(THE)(COMPANY)EOGO
9INFORMATIONPACK
10.PARKHOTEL
11.FRONTGATE
12.NEWDESIGNS
Part2
13E
14B
15G
16F
17A18C19G
20H
21E
22.
B
Part3
23B
24
B
25C
26A
27C
28B
29
A
30C
TaPeSCript
LiStuningTeSt1
ThiSisIheBUSineSSEngIishCertificateVantage2,ListerlingTeSt1.
PartOne.OUeStiOnS1to12.
YOUWi//hearthreetelephoneCOnVerSatiOnSOrt∩essages・iVriteOneOrtwoU'ordsOranumberinthenumberedSPaCeSOnthenotesOrformsbelow.
Afteryouhave/istenedonce,replayeachrecording.
COnVerSatiOnOne.
OUeStiOnS1to4.
LOOkattheformbelow.
YOUWi//hearamanask/ngaCOIIeagUeforinformationaboutaformeremployee・
YOUhave15second'storeadthroughtheform.
[pause]
NOWIiStenfandfi//intheSPaCeS・
WOman:
PerSOnnel・・・
Man:
HelIOtit'sTimhere,fromFinance.
WOman:
Hi,Tim.
Man:
I'VehadaIetterfromthetaxOffiCeaboUtaStUdentWhOWOrkedhere
IastSUmmer-IWOnderifyouCOUIdIOOkhimupinyourrecords・
WOman:
Sure,What√sthename
Man:
TheSUrname'sJaye・FirstnameStephen・
WOman:
HOWdoesheSPeIIhiSSUrname
Man:
J-A-Y-E.GOtthat
WOman:
Ohyes,hereWeare・・・IiVeSatahundredandeighty-threeSChOOIROadt
BarnfieId・・・
Man:
Yes,that,StheOne・
WOman:
AndyouSayheWaSWOrkinginFinance
Man:
Uhm,CUStomerServices,actuaIIy.
WOman:
Aah一theyhadIOtSOfStUdentsWOrkingforthemIaStSUmmer・
Man:
WelI,thetaxPeOPIeWanttoknowhisexactjobtitle-I,mnotSUrewhy.
WOman:
MnlIIetmeSee・・・HeWaSanOffiCeassiStant.
Man:
Right,gotthat・TheyaISOWanttoknowaboUthiSmonthIyearnings・
WOman:
LefShaveaIOOk・・・fivehundredandthirty-eightPOUndSSeVentyamonth.・・Oh,sorry,heWaSaSCaIeone,SOthat,Sfourhundredandfifty-sevenPOUndSSiXty.Anythingelse
Man:
That'sfine,thanks.I'llSendthemtheinformationtoday・・・
[pause]
NOW/istentotherecordingagain.
[pause]
COnVerSatiOnTwo.
OUeStiOnS5to8.
LOOkatthenotebelow.
YOUWillhearamandescribingaPrObIemWithanorder.
YOUhave15SeCOndStoreadthroughthenote・
[pause]
NOWIiStenfandfillintheSPaCeS・
WOman:
HelIo,BIaCkWeIIPrinters・JUlieDaVidsonSPeaking・HOWmayIheIPyou
Man:
Hello.ThiSiSMarkJOneSfromEUrOPeHOIidays・IWaShopingtoSPeaktoStevenKirbyaboUttheStatiOneryyou*rePrintingforus.
WOman:
I,mafraidStever√sawayUrTtilFriday.
Man:
Oh-youSeeI'mnotVeryhappyWiththebusinessCardSandIWantedtoSee
ifICOUldmakeaCOUPIeOfChangestothePaPertoo.
WOman:
V/ouIdyouIikemetoPaSSOnamessage
Man:
Yes,PleaSe・Thethingis,I,Vejustreceivedyourproofs-thecardsthemseIvesarefine,butyouSeemtohavemisunderstoodthequantities・I'mSUreIaskedforfivehundredforeachOfthemarketingexecutiVeSandSeVenhundredandfiftyformebutyou'vePUteveryonedownforSeVenhundredandfifty.
WOman:
Right,I,VemadeanoteOfthat.ISthereanythingelse
Man:
Yes,WelIthisiSmymiStakereaIly.COUIdyouaskSteventomovetheCOmPanyIOgOfurthertotheIeftIt'stooClOSetotheaddressatthemoment・Ithinkthat,SaIIfornow・ThankS・
[pause]
NOWIiStentotherecordingagain.
[pause]
COnVerSatiOnThree.OUeStiOnSP-12
LOOkatthenotesbelow.
YOUWi//hearaWOmanmakingthearrangementsforadelegationWhOaregoingtoViSithercompany.
YOUhave15SeCOndStoreadthroughthenotes・
[pause]
NOW/istenfandfillintheSPaCeS.
WOman:
GeOff
Man:
YeS
WOman:
IjustWanttofinaIisethePreParatiOnSforthedeIegationnextWeek・Man:
Certainly.It'sThUrSday,isn'tit
WOman:
YeS・Now,CanyoumakeSUrethateachOfthemgetsanamebadgeandaninfOrnlatiOnPaCk・Thebadgesaredone,butyouTIneedtoPreParethePaCkSWithaIIthereIevantinfOrrnation.
Man:
Ok,thatShOUldr√ttaketoolong.WhataboUtCatering
WOman:
Coffee*SOrganisedforelevenandthree,butIUnCh-it,SatOne-WeneedtOreSerVeitfortWeIVePeOPIe・・・TheOffioerestaurarτtisclosednextweek・・・CanyouringtheParkHOtelTheGrandHOtelWaSabitdisappointingIaSttime.
Man:
ΓIIgetOntOthat.
WOman:
Now,they,IIbeCOmingStraightfromthestation,andtheirtaxiWiIIbringthemtothefrorτtgate,SOmakeSUreyou*retheretogreetthem.ThatTIbeaboUtten.
Man:
Ten・Andthen・・・
WOman:
IntOReCePtion,Ithink・MakeSUrethenewdesignsareOndispIay,IWantthemtoSeethosefirst・
Man:
OK.
WOman:
LetmeknowWhenit'saIIfinaIiSed・Bye・
[pause]
NOW/istentotherecordingagain.
[pause]
ThatistheendOfPartOne.YOUnowhave20SeCOndStoCheCkyouranswers・[pause]
PartTwo.OUeStiOnS13to22.
SeCtiOnOne.OUeStiOnS13to17.
YOUWi//hearfiVeShOrtrecordings
[pause]
NOW/istentotherecordingagain.
[pause]
ThatistheendOfPartOne.YOUnowSeCOndStoCheCkyouranswers.
[pause]
PartTwo.OUeStiOnS13to22.SeCtiOnOne.
OUeStiOnS13to17.
YOUWi//hearfiVeShOrtrecordings・
FOreachrecording,decideWhiChtypeOfdocumenttheSPeakeristaIkingabout.
WriteOneIetter(A-H)nexttothenumberOftherecording.
DOnotUSeanyIettermorethanonce.
AfteryouhavelistenedOnCefreplaytherecordings.
YOUhave15SeCOndStoreadthe/istA_H・
[pause]
NOWlisten,anddecideWhiChtypeOfdocumenteachSPeakeristaIkingabout.
[pause]Thirteen
WOman:
WeIInoWOnderthebank'sreturneditunpaid・Look,thefiguresdon'tmatchtheamountinWOrdS・IexpectSOnleOneWaSfillingitinintoomuchOfahurry.Let'ssee,we,dbetteriSSUeanotherOneStraightawaytoPayMrSBUrton,becauseit'IIbeanotherthreeWeekSifWeWaitforthenextCyCIeOfPayments.HerexpensesOnthatSaIeStripWerePrettyhigh,anditWOUIdn,tbefairtokeepherv/aitingmuchIOnger・
[pause]fourteen
Man:
SOmeOftheSUPPIiersareaIreadyaskingabouttheincreases・ITlcheck,butISeerTltorememberfromIaStweek'smeetingthatintheendWeagreedOnthreePerCent・SOWhatI'lldoiSgodowneachCOIUnlnandCaICUIatethenewamounts,andthenitCanbePrintedintimetobeinSertedintothenewbrochures・CanyouCheCkthefiguresforme,though,beforeitgoestothePrinters
[pause]f/fteen
Woman:
We'vejustreceivedthePaPerWOrkfromyouaboUtCIeaningOUrpremises,andIhavetoSaythatitdoesr√trefIectWhatWeagreedinOUrCOnVerSationIaStWeek・FOrOnething,itSaySthatWehavetoSUPPlyOUrSeCUritycode,andforanotheritSPeCifieSmonthlyPayrTlerτtinadvance,andItoldyoubothOfthosev/ereOUtOfthequestion.I'mafraidIrealIycan'tSignthis・COUldyouSendmearevisedOne
[pause]SiXteen
Man:
Ofcourse,thisOnlygivesaVerygeneraIPiCture・BUtasyouCansee,CaShiSaPartiCUIarlyheaIthyarea・That√sevenWhenWetakeintoaccountregularOUtgOingsonIOanSandIeasingequiPment,WhiChareincIUdedinthefinaltσtaIS・AndevenmoreSignificantly,UnPaidOrderSareactualIyexcludedfromthefinalCalCUlation.TheSerepresentaSUmOfapproximatelythirtythousandPOUndS・Withthatinmind,WeCanSaythatthecompany*SOVeraIIPOSitiOnisStiIlStrong・
[pause]SeVenteen
V/oman:
I,VejustaskedtheArdenCOnferenceCentreaboUtavaiIabiIityforOUrnexttrainingSeminar,andtheySaidtheyStillhaver√tbeenPaidfortheOnebeforeIaSt,WhiChShOUldhavebeendealtWithSiXmonthsago.I'vehadtoaskthemtoSendaduplicate!
WerealIymustbeCarefUl・ArdengiveUSVeryfavourablePrices,butWehaver√tgotaCOntractWiththem一CanyoudeaIVVithitstraightav/aySOWeStayintheirgoodbooks
[pause]
・VowIiStento
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