剑桥商务英语初级模拟83.docx
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剑桥商务英语初级模拟83.docx
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剑桥商务英语初级模拟83
剑桥商务英语初级模拟83
READING
PARTONE
·Ineachquestion,whichsentenceiscorrect?
·Foreachquestion,markoneletter(A,BorC.onyourAnswerSheet.
1、Forallpersonalcallsexceptemergencies,pleaseusepayphoneinReception.
A.Staffmayuseofficephonesincaseofemergency
B.Emergencycallsmustbemadeonthepayphone
C.Receptiondealswithemergencycalls
2、Photocopiers Pagesperminute Inputtray Copttime
AL-1045 12 250sheets 9.6s
D135 14 150sheets 10.5s
D155x 19 400sheets 8.4s
Whichisthefastestphotocopier?
A.AL-1045 B.D135 C.D155x
3、To:
DalmainShippingCo
Reourphoneconversation:
ifyourcompanydoesn'tdeliverwithinsevendays,weshallgetthegoodsfromadifferentsupplier.
ThismeansthatDalmainShoppingComust
A.getthegoodsfromanothercompany.
B.phonetoconfirmwhenthegoodswillbedelivered.
C.deliverthegoodsontimeorlosetheorder.
4、DiaryforMsCarolineCarter
Mort17Visittoportfacilities
Mon10FlightLisbo-Rio,transfertohotel
Tues11MeetingwithSrRibeiro
Tues18MeetingwithSrRibeiro
Wed12Factoryvisits
Wed19FlightRio-lisboa
Thurs13TransferbycartoAmanha
Fri14Boardmeeting
Sat15Freeday
Sun16Freeday
Excludingtravel,onhowmanydaysisCarolineworking?
A.5 B.6 C.8
5、To:
Debbie
From:
Arturo
Time:
09:
20
Re:
PhonecallfromBobPartridge
MrPartridgeisheldupinheavytraffic,can'tmakethe10:
30meeting.Canyourescheduleto11:
30?
Pleasephonehimonhismobile5551478.
BobPartridgewantsto
A.phoneDebbieonhisphone.
B.changethetimeofthemeeting.
C.speaktoArturo.
PARTTWO
·Lookatthelistbelow.Itshowsthetitlesofchaptersfromabookaboutmanagement.
·Foreachquestion,markoneletter(A-H)onyourAnswerSheet.
·Donotuseanylettermorethanonce.
AAccounting:
reducingtheoperationcost
BFinance:
managingforeignexchangerisks
CPersonnelManagement:
creatingproductiveworkgroups
DInformationManagement:
sharingknowledgewithemployees
EMarketing:
obtainingandusingconsumerinformation
FProductionandOperations:
managingthesupplychain
GGlobalCommunication:
improvingnegotiationskills
HProjectManagement:
ensuringresearchiswellfocused
6、Dominicworksininternationaltradeandneedstoknowhowtofinalizecontractswithcustomers.
7、Saraisstudyingcustomersurveymethodsandneedstolearnhowtoanalysethedata.
8、Rachelworksinanexportdepartmentandwantsinformationonhowtoavoidfluctuationsinthevalueofexportearnings.
9、Andreaswantstofindoutwhetherproposedchangestohiscompany'spromotionmethodswillresultinnecessarycostsavings.
10、Alexanderownsanadvertisingagencyandwantstomakebetteruseofhisstaff'sskillsbyorganizingthemintoeffectiveteams.
PARTTHREE
·Lookatthechartbelow.Itshowstherecordofinjuriesinanindustrialcompanyduringtheeightyearsfrom1994to2001.
·Foreachsentence,markoneletter(A-H)onyourAnswerSheet.
·Donotuseanylettermorethanonce.
11、Therewasarecordnumberofinjuriesbutonlyaslightincreaseintheamountoftimelost.
12、Timelostwasuponpreviousyearswitharecordamountoftimerequiredformedicaltreatment.
13、Therewereveryfewseriousinjuriesbutmanyminorinjuries,whichmeantthatmedicaltreatmentwasup300%onthepreciousyear.
14、Thenumberofseriousinjurieswaswelldownonthepreviousyearbuttheneedformedicaltreatmentdoubled.
15、Timelostthroughinjurywashalfthatofthepreviousyearaswasthenumberofseriousinjuries.
PARTFOUR
·Readthefollowingjobadvertisement.
·Aresentencesontheoppositepage'Right'or'Wrong'?
Ifthereisnotenoughinformationtoanswer'Right'or'Wrong',choose'Doesn'tsay'.
·Foreachsentence,markoneletter(A,BorC.onyourAnswerSheet.
JobVacancy
AdministratorforOur
VolunteerProgramme
Weneedawell-motivatedadministratorforourbusycentralofficeatournationalheadquarters.Thepersonappointedwillplayanimportantpartinprovidingadministrativesupportservicestotheprogrammemanager.
TheAdministrator'sdutieswillincludeco-ordinatingstaffrecruitmentandappointmentproceduresnationwide.Youwillneedtohaveexcellentsecretarial,organizationalandcommunicationskillsaswellasanabilitytomeetdeadlinespromptlyandefficiently.AknowledgeofthelatestversionsofWordandWordPerfectisessential.YoumustalsobeabletoreadspreadsheetsproducedinQuattroProorExcel.
Forajobdescriptionandanapplicationform(pleasedonotsendCVsatthisstage),callour24-houranswerphoneon21238888.Oryoucanemailus,addressedtoMelanieSlim,andgivingreferenceVP.Closingdateforapplicationsis7thMarch.InterviewswilltakeplaceatourNationalHQon18thMarch.
16、Theadministratorwillhavehis/herownofficeatnationalheadquarters.
A.Right B.Wrong C.Doesn'tsay
17、Theadministrator'sdutiesincludeappointingnewstaff.
A.Right B.Wrong C.Doesn'tsay
18、Thesuccessfulapplicantwillbeabletoworkwithoutsupervision.
A.Right B.Wrong C.Doesn'tsay
19、ApplicantsshouldincludetheirCVswhentheysendfortheapplicationform.
A.Right B.Wrong C.Doesn'tsay
20、Applicantscanphonefordetailsandaformatanytime.
A.Right B.Wrong C.Doesn'tsay
21、Applicantsmustbeinby7thMarchatthelatest.
A.Right B.Wrong C.Doesn'tsay
22、CandidateswillbeinterviewedbyMelanieSlim.
A.Right B.Wrong C.Doesn'tsay
PARTFIVE
·Readthearticlebelowaboutpackageholidaysuccess.
·Foreachquestionontheoppositepage,choosethecorrectanswer.
·Markoneletter(A,BorC.onyourAnswerSheet.
PackageHolidaySuccess
TraveloperatorSandersleyisdifferentfrommostofitsrivals.UKpackageholidaycompanieswouldlovetohaveplentyofrepeatbusiness.Instead,inanefforttoattracttrade,theyareforcedtospendenormoussumsonmarketing—buttheyareoperatinginaverycompetitivemarket.So,althoughthebigtravelcompaniestryhardtocreateattractivebrands,ifyouaskthecustomersdelayedatairports,manyaren'tevensurewhichcompanythey'vebookedwith.AskcustomersofSandersley,however,andthisisprobablytheirthirdorfourthholidaywiththecompany.
ASandersleyholidaydoesn'tcomecheap;butfortheircustomersthisisn'tanissue.Theattractionisthattheygetanactivity-based'club'whichhasescapedthenoticeofthegeneralpublic.Eventhelocationoftheholidayisofminorimportance.
Ahighproportionofcustomersarefamilies,becausetheadultsarefreetoenjoytheactivitiesonoffer,whilesmallchildrenareinthecareofpeopleemployedbySandersleyjustforthispurpose.Thesenanniesgetfreeflightsandmealsontopoftheirpay.
Interestingly,mostofthecompany'sseniormanagersbeganatthebottom:
forexample,CarolFletcher,theMarketingManager,cameasaskiguidein1985,wentawaytosetupherowncateringbusiness,solditforaconsiderablesum,andreturnedtoSandersleyinthelate1990s.
Thecompany'sperformanceovertheyearsmeansthatitgetsasteadystreamofoffersfromlargetouroperatorswantingtobuythecompany.JerryBaker,whostartedthefirm,cameveryclosetosellingitfor£30millionafewyearsago.Butatthelastminute,Garmond,thepotentialbuyer,wasitselftakenoverbyanAmericantravelcompanywhichdidn'tseeaplaceforSandersleyinthegroup.
SowheredoesthatleaveSandersley?
Despitegreatlyincreasingitsturnoverinthepastfouryears,thecompanyhasacarefulattitudetoexpansion.ItsdecisionnottosellskiingholidaysinNorthAmericaprovedtherightonewhenmanyofitsrivalsfailedtopersuadeBritishtravelerstotaketheten-hourflight.Learningfromexperienceslikethese,Sandersley'stworecentdeparturesfromitsmainactivityaretheacquisitionsofrestaurantchainsinSpainandinTurkey.Andasformovingintothemassmarketforitsholiday?
Sandersleyismuchtoosuccessfultowanttodothat.
23、SandersleydiffersfrommostotherUKtraveloperatorsin
A.thecostofitsholidays.
B.theplaceswhereitadvertises.
C.thenumberofrepeatbookingsithas.
24、Sandersley'scustomerslike
A.theplaceswherethecompanyorganizesholidays.
B.thefactthatthecompanyisnotwellknown.
C.thepricesthatthecompanychargesforitsholidays.
25、Thecompanyattractsfamiliesbecause
A.itarrangesjointactivitiesforadultsandchildren.
B.ithasstaffwholookafterchildren.
C.itprovidesfreeholidaysforchildren.
26、InwhatwayisCarolFletchertypicalofthecompany'sseniorstaff?
A.Shestartedworkingforthecompanyatalowlevel.
B.Shebroughtexperiencefromanotherindustry.
C.Sheusedtorunherowncompany.
27、Sandersleywasnotsoldbecause
A.Garmondbelievedthepricewastoohigh.
B.Garmond'snewownerdecidedagainstthepurchase.
C.GarmondfeltunhappywithSandersley'sperformance.
28、WhatisSandersley'sstrategyforexpansion?
A.toofferholidaysindifferentcountries.
B.toincreasethecus
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