外贸英语函电.Chapter6.ppt
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外贸英语函电.Chapter6.ppt
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ExerciseDearSirs,InreplaytoyourletterofMay5,weregivingyouafirmoffer,subjecttoyourreplyhereby5p.m.ourtime,Thursday,July27,asfollows:
Commodity:
BootsforladiesSpecifications:
morethan20assortmentswithnewdesignsofbrownorredcolors(detailedincatalogue)Quality:
theleatherusedisofsuperiorqualityPrice:
CIFTianjinUS$95to300.00accordingtovariousdesignsPayment:
Confirmed,irrevocableletterofcreditpayablebydraftatsighttobeopened30daysbeforethetimeofshipment.Packing:
atthebuyersoptionShipment:
SeptemberOrders,AcceptancesandRejectionsOrder.DearSirs,Re:
NV-FJ630VideoCameraRecorderFurthertoourrecentdiscussionsthroughfaxande-mail,weshouldliketoconfirmdetailsoforderingtheabovementionedgoods:
QuantityDescriptionUnitpriceAmount500piecesNV-FJ630USD120.00USD60,000.00Order.TheabovepriceisonCFRGuangzhouBasis.Packing:
Eachpieceispackedinapolybagtheninacarton.Payment:
ByirrevocabledocumentaryletterofcreditopenedthroughBankofChinaanddrawnatsight.Delivery:
Asweneedthegoodsurgently,pleasedeliverywithin40daysafterreceiptoftheorder.OrderWewouldlikeyoutosendusyouracknowledgementofthisorderatyourearliestconvenience.WhenwereceiveyouracknowledgementwewillarrangetoapplyforL/C.Yourearlyattentiontothisorderwillbehighlyappreciated.Trulyyours,OrderofCashmereSweaterP90DearSirs,Wethankyouverymuchforyourquotationof15Februaryandthesamplesweaters.Wefindbothqualityandpricessatisfactoryandarepleasedtoplaceanorderwithyouforthefollowing:
P9010doz.Cashmeresweaters,small,US$120.00perdoz.20doz.Cashmeresweaters,medium,US$150.00perdoz.15doz.Cashmeresweaters,large,US$180.00perdoz.Packing:
Eachsweatertobepackedinapolybag,perdozeninatin-linedcarton,with10dozentoawoodencase.Othertermsasperyourquotation.P90Weexpecttofindagoodmarketfortheaboveandhopetoplacefurtherandlargerorderswithyouinthenearfuture.Yoursfaithfully,NoteWhenwritingsuchletters,makecertainofeachpointbeingcorrectandfullyunderstoodevenifthismeansgoingoverthewholegroundtwice.OrderofValvesP89OrderofBedSheets&PillowCasesP93DearSirs,YoursamplesofBedSheetsandPillowcasesreceivedfavorablereactionfromourcustomers,andwearepleasedtoencloseourOrderNo.345.Thegoodsareurgentlyrequired,sopromptdeliverywillbemostappreciated.Yoursfaithfully,Enc.:
OrderNo.345Enc.:
asstatedEnclosureP93AcknowledgmentAcknowledgmentXIANINTERNATIONALCOMMERCECORPROATONTel:
(029)85100834Fax:
(029)85100428Wehavereceivedwiththanksyourorderfor_Weareworkingonyourorderandwillkeepyouinformedintimeoftheprogress.3M/TsofwalnutAcknowledgmentBlack&WhiteInc.P.O.Box6789-098-BWethankyouforyourorderNo._for_Because_,Weareunabletoacceptyourorderatthistime.oursupplyofrawmaterialshasbeencommittedtootherordersformonthsinadvance,ApproachesinBusinessWritingsApproachesinBusinessWritingsAcceptancesandRejectionse.g.DearMr.Skinner,Re:
YourMay12claim1.YourMay12claimofdefectiveworkmanshipinyourmodel227DandySkipperridingmowerhasbeenreviewed.Afterconsideringtheinformationreceived,Iregrettoreportthatwecannotrefundthepurchase.e.g.2.Youhavehadthemowerfor15months,whichiswellbeyondourone-yearguarantee.Eventhoughyourrepairpersonsaysthatyouhadproblemsearlier,heisnotoneofourauthorizedrepairpeople.Ifyouwillreadthewarrantycarefully,youwillseethatwehonorthewarrantyonlywhenourauthorizedrepairpeoplefinddefects.Ithinkyouwillunderstandwhywemustfollowthisprocedure.e.g3.Ifyouwilltakethemachinetotheauthorizedservicecenterinyourarea,Iamconfidenttheycancorrectthedefectatreasonablecharge.4.IfIcanbeofadditionalservice,pleasecontactme.yourssincerely,LayoutPara1.RefusalPara2.ExplanationPara3.4.PositivecloseGeneralstructureofgood-newsandneutralmessages(D)V.SGeneralstructureofbad-newsmessages(I)DirectApproachIndirectApproach(D)V.S.(I)DirectApproachpBeginwiththemainpointpPresentnecessaryexplanationpCovertheremainingpartoftheobjectivepEndwithadaptedgoodwillIndirectApproachpBeginwithabufferpExplainwhytherefusalhastobemadepStatetherefusalpClosepositivelye.g.1.Obviously,ifyoudreadyourpolicycarefully,youdbeabletoanswerthesequestionsyourself.Sometimespolicywordingisalittlehardtounderstand.Imgladtoclearupthesequestionsforyou.2.ApparentlyyouhaveforgottenwhatIwroteyoutwoweeksago.AsmentionedinmyMay15lettertoyouAcceptanceP98DearSirs,WeareverypleasedtoreceiveyourorderNo.BD/135furniture.WeaccepttheorderandareenclosingyouourSalesConfirmationNo.354induplicateofwhichpleasecountersignandreturnonecopytousforourfile.WetrustyouwillopentherelativeL/Catanearlydate.P98AstotheItemsAandB,weshallarrangedeliveryassoonaswegetyourL/C,andforitemsCandDweshallshipaccordingly.Hopingthegoodswillturnouttoyourentiresatisfactionandwemayhavefurtherordersfromyou.Yoursfaithfully,note1.Duplicateinduplicate/triplicate/quadruplicatequintuplicate/sextuplicate/centuplicateinfourcopies,infivecopies,infourfold,2.CountersignRejectionP98DearSirs,YourOrderNo.456Referringtothe50metrictonsofSiliconSteelSheetunderyourOrderNo.456,weregrettotellyouthatwehavenostockofthegoodsyourequiredforthetimebeinganddonotexpectfurtherdeliveriesforatleastanothertwomonths.Beforethenyoumayhavebeenabletoobtainthegoodselsewhere,butifnotwewillreverttothismatterassoonasyournewsuppliescomeup.P98Weareenclosing2copiesofourcatalogcoveringallthearticlesavailableatpresent.Ifyouneedanyoftheitemspleaseinformus.weassureyouthatyourrequirementwillreceiveourpromptattentionatalltimes.Yourfaithfully,ExercisesexerciseGentlemen:
Wehaverecentlyr_ac_ofen_foryourlight-weightraincoatsandhavegoodrea_tobe_thatwecouldp_regularo_withyoupro_yourp_arecom_.exerciseFromthedes_inyourcat_wefeelthatyourTaishanBrandistheonemosts_forthesedistrictsandsh_begladetore_yourq_formensandwomenscoatsinbothsmallandmediums_deliveredCIFLagos.exerciseShouldyourp_bek_enough,wewouldp_afirstorderfor1,000raincoats,namely250ofe_ofthefourqualities.Shipmentwouldbere_withinfourweeksoforder.Wewouldstresstheimportanceofprice,sincethep_powerofconsumerisrelativelylowhereinLagos.Yourtruly,
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- 外贸英语 函电 Chapter6