英文询盘邮件回复范文.docx
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英文询盘邮件回复范文.docx
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英文询盘邮件回复范文
英文询盘邮件回复范文
英文询盘邮件回复范文1
可以针对首次来信没有明确需求,联系信息不全的客户
dearMr.Amir,
Manythanksforyourinquirydated(of)XXXXfrom
inordertoletusmakemorecorrectquotationaccordingly,pleasekindlytellustheexactmodelnumberyoupreferaftercheckingourwebsiteof.
Besides,tohelpusofferthebestprice,pleasealsointroduceyourcompanyasmanydetailsasyoucan.Suchasyourcompanyfoundationtime,howmanyworkers,majorproductlines,companywebsiteandlastyear'ssalesturnoverifpossible.Moredetailsbetterprice.
Waitingforyourearlyreply.
BestRegards
Amy
可以针对首次询盘比较明确,且联系信息较全的客户。
dearMr.Naresh,
SogladreceivingyourenquiryforourBarbies'collectionfromdatedXXX.Thanksalot.
Wearealeadingmanufacturerinchildren’swearinChinaandourproductshavebeenexportedtocustomersallovertheworldsuchas****.TheBarbiesCollectionisthemostpopularstyleinourfactory,sellingfast.
However,detailedpricelistfortheskirtsandlongpantswillbesenttoyoubasedonyourspecificfurtherproductdescriptionsuchascolor,specification,specialdesignrequirementetc.Pleasecheckthefollowingstylesphotowhichshouldbesuitableforyourindianmarketandtellusmorerequirementsontheexactskirtsandlongpants.
Pleasedonothesitatetocontactusifanyquestionandwearewaitingforyourreply.
Bestregards,
Amy
可以针对首次询盘,需求明确,要求报价的客户。
dearMr.Muller:
Thankyoufortheletterof(date)enquiringpriceforourboy‘st-shirt.
Tocloseourdeal,weofferyoufirmC&FLimassolUSdxxx/pc.PaymentbyirrevocableL/Ctoreachusonemonthbeforethetimeofshipment.Thisofferissubjecttoyourreplyreachingusbefore(date).Pleaserefertotheattachedfilesforpackingandproductspecificationinfo.
Weallowadiscountof5%ifyourorderexceedsUSd5,000.Andtherehasbeenaheavydemandforourt-shirtandourfactoryisfullycommittedrightnow.
Therefore,atthemostcompetitivepriceweoffer,wehopetoreceiveyourreplywith
questionsifanyoranordersoon.
Bestregards
Amy
可以针对首次询盘,需求明确,要求报价的客户。
dearJohnson,
Wearesogladtoknowyouareinterestedinourproduct,,seriesandverygladtoenterintobusinessrelationshipwithyou.
AsAustraliaisourimportantstrategicmarket,andinordertohelpusbothtopushsaleshere,ourcompanyprefertoofferyoutheabove"cost"pricetohityourtarget.
Hopesocompetitivepricecanhelpyougetyourmarketsoon.
Bytheway,couldyouplstelluswhichcoloryoulikemostandwhatkindofpackingwayyouprefer?
Yourpromptreplywillbehighlyappreciated.
Bestregards
Amy
英文询盘邮件回复范文2
dearEdisonBonilla,
Howareyou?
Thanksalotforyourmailandyourtrustonus.
inotedthatyouareinterestedinourproductswithitemBL-88,ithinkyougotthesizeandspecificationsfromthedetailsfrompriceofitisenclosed.Pleasecheck.Asusual,weusetheT/Tasourminimumorderquantityisseparatelyenclosedourfulle-catalogue.Pleasefeelfreetoaskme,ifyouhaveanymorequestion./ikookforwardtohearingfromyou./icansendsamplestoyou,ifyoureplytome/icandoforyousomespecialsamples,ifyoureplytome/
Yours,sincere
StarCheng
Company:
ShenzhenQkieElectronicCO.,LTd
Cuntry:
China
Add:
5/f,BuildingA,XixianghaoyeTechnologypark,FuyongTown,Baoandistrict,ShenZhenCity,China
Tel:
86-755-27512960
Cel:
+86
Fax:
86-755-27516546
Gmail:
Website:
.cn
建立业务关系
dearSirorMadam:
AfewmonthsagowehadtheopportunitytoseeadisplayofyourproductdsattheGuangzhouinternationalTradeCenter,andweweremostimpressedbythequaityandlowprices.
Weshouldliketoofferyouourserviceasatradingfirm,andwouldmentionthatweareexperiencedimportersofourcountry,andareenjoyingagoodreputationallovertheworld.
inaddition,weoperateourownadvertisingagency,andwecanusethelatestmarketingproceduresquitewillbesureofyoursalesifyouwouldallowustopromotesalesofyourproductsthrougoutChina.
Yourearlyreplywillbehighlyappreciated.
Yoursfaithfully,
1.weareoneofthelargestimportersof….in…andshallbepleasedtoestablishbusinessrelationswithyou.
2.weencloseacopyofourcatalogueforyourreferenceandhopethatyouwouldcontactusifanyitemisofinteresttoyou.
3.we,therfore,takepleasureininformingyouthatweareanenterprise
manufacturingshirts.开发信
4.theproductsmanufacturedherehavebeenprovedbyascrupuloustesttobesound.严格的质检认证
5.Enclosedareabrochureandacopyofourpricelisttogiveyouageneralideaofourproductsavailable.寄手册
6.Wearesendingyouseparatelyourpattern-bookwiththepricelist.随函附寄
areconfidentthatyoucandosomeprofitablebusiness.相信贵方可以获利。
wouldliketoenterintodirectbusinessrelationswithyouonthebasisofequality,mutualbenefitandexchangewhatonehasforwhatoneneed.平等互利的基础上
tremembertotellyouthenMexicanmarketisverycompetitive市场竞争激烈
10.Thedesignsandcolorsofallproductswillalmostexactlymatchyourneeds询问详细信息
包装和唛头
1.Wewantyoupackthetinsincartons,eachcontaining12
tins,separatedbycorrugatedpaperdividers.
2.Wetrustthatyouwillgivespecialcaretotheparkinginorderto
avoiddamageintransit.
3.Eachcaseshouldbemarkedwiththefollowing:
nameofthe
commodity,quantity,countryoforigin,etc.
4.Wecandoexactlyaccordingtoyourpackinginstructions.支付货款
1>dearSirorMadam:
WearewritingtoreferyoutoourletterdatedJan11,20xx,inwhichweconfirmedtheacceptanceofyourorderNO.thatletter,wepromisedthattheshipmentwouldbemadebytheendofMarchsubjecttoyourL/CreachingherebytheendofJanuary.
Howeveruntilnowwehaven’treceivedyourL/youpleasepromptlyinstructyourbankertoopenanirrevocableL/Catsightinourfavorwithoutfurtherdelaysothatwecanarrangeforpromptshipment?
ifyourL/Ccantreachuswithin10days,weareafraidthatwemaybeabletoshiptheorderasinstructed.
Wearelookingforwardtoreceivingyourearlyreply.
2>dearSirorMadam:
ihavereceivedyourlettertotellyouthatihavetodaythroughtheNationalBankestablishedtheconfirmed,irrevocableLetterofCreditinyourfavorfortheamountofEuro62,000payablebysightdraftaccompaniedbyafullsetoftheshippingdocuments.
3.
HiMike,
Samplesreceivedandalreadypassedtovendor.ThematerialwasPP,notABS.Offersheetispreparingandwillbesenttoyousoon.Bytheway,rawmaterialincreasedthesedays,plsmakeadecisionquicklytogoaheadafterpriceconfirmed.We'llarrangethemassproductionasap.
Thanksandbestregards,
C
4.开发信RE:
theSECREThowtoreducemousecost
Hi
GoodQkieelectronictechnologyCo.,ltdtradinghere,exportingMOUSE/KEYBOARdwithgoodqualityandlowpriceinUS.WearepleasedtoencloseyouourENTERPRiSECULTURE,plskindlycheck.Callme,let'stalkdetails.
BR,
Star
Company:
ShenzhenQkieElectronicCO.,LTd
Cuntry:
China
Add:
5/f,BuildingA,XixianghaoyeTechnologypark,FuyongTown,Baoandistrict,ShenZhenCity,China
Tel:
86-755-27512960
Cel:
+86
Fax:
86-755-27516546
Gmail:
Website:
.cn
各种询盘回复范本
高效回盘5大要诀
及时:
接到买家询盘,要给予及时反馈,确保询盘回复有效性。
通常在1小时内完成回询盘,订单生成的率高达70%,回时间超过10小时,会大大降低订单生成率。
专业:
卖家应具备丰富的行业知识,对于客户关于产品方面询问,能够给予专业解答。
准确:
要将回复信写得很清楚,首先要正确理解买家来函的准确意思,如有不清楚的地方,则应立即去函向客户询问了解,切忌一知半解。
具体:
尽量一次性多传达自己的意思,以免来回沟通错过了商机。
格式:
格式一般分为称呼、正文、敬祝语、落款几个部分,语言简洁准确,避免出现语法和拼写的错误。
鉴于东西方文化的差异建议回答卖家问题直截了当,一般疑问句建议先回答yes或者no,然后再补充自己需要说明的。
回盘参考模版
不同状态下订单,回复询盘的方式和技巧各有不同。
下面将订单状态大致分为一下几类:
1、未付款询盘回复:
第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。
下面一个不错的回复:
dearXXX,
wehavegotyourorderof......
Thebagyouorderisoneofthehotitemsfrommystoreanditismadeofhighqualityleather.Buttheorderseemsunpaid.ifthere'sanythingicanhelpwiththepriceorsizeetc.
Whenthepaymentisfinish,icanstockuptheitemandgetitreadyforshipping.
ifanyfurtherquestions,pleasefeelfreetocontactwithus.
Thanks
BestRegards
2、已付款订单的回复:
主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子:
dearXXX,
iamverygladtohearfromyou.Thebiggestsizewehaveis39.Andthisshoesislittlebiggerinsize.Soithink39willfit.
ifyouhaveanyotherquestions,Pleasefeelfreeletmeknow.
Wearelookingforwardtogettingyourearlyreply.
BestRegards
3、发货后的回复:
从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。
因为买家付款后都急于收到货物,而邮寄过程一般又是5-10天不确定的,因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。
A、告诉买家订单详情
dearCustomer,
TheitemyouorderisalreadyshippedandthetrackingnumberisXXXXX
Themailstatusisasfollows:
SHANGHAi
dispatchfromSortingCenter
Thisisthestatusofyourorder.Youwillgetitsoon.
Thanksforyoursupportandunderstanding.
B、询问是否收到货物
dearcustomer,
EMStrackinginformation(EMS网站查询)
ThisisthestatusshowingonEMS.Haveyoualreadygottheitems?
ifyouhavegottheitems,pleaseletmeknow.
Thanks
4、客户投诉产品质量有问题
dearcustomer,
ireceivedthebootsbutican'tsellthembecausetheGucciboxwasrippedupifyoucan'tsecurethepackagesbetterthanthatthenyouwillnotbehearingfrommeagain!
dearfriend,
iamverysorrytohearthat.Thedamagemusthappenedduringtransportation.iusuallymakesureeverythingisingoodconditionbeforeshippingproductsout.imakesuregivingyoumorediscountstomakeupwhenyoubuyfrommenexttime.Thanksforyourunderstanding.
BestRegards
5、订单完成
dearcustomer,
iamveryhappytoseethatyouhavereceivedtheitems.
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