QS9000培训资料.pptx
- 文档编号:18825272
- 上传时间:2023-12-20
- 格式:PPTX
- 页数:22
- 大小:118.48KB
QS9000培训资料.pptx
《QS9000培训资料.pptx》由会员分享,可在线阅读,更多相关《QS9000培训资料.pptx(22页珍藏版)》请在冰点文库上搜索。
QS9000TrainingMaterials,GregoryA.JenkinsTotalQualityManagement(OISM470W)SmealCollegeofBusinessAdministrationPennsylvaniaStateUniversity,IceBreaker,FormsmallgroupsIntroductionFieldofstudyCareerpathWhatyouexpecttogetfromtrainingSelectSpeakerToeffectivelysummarizeinformationpresentedabouteverygroupmemberSecretaryTorecordindividualresponses,QualityPerspective,Whatisyourdefinition/perceptionofquality?
Accordingtotheoralicebreakerpresentationsandnotetakinghowwouldyoudefineitsquality.Wereyourexpectationsmet?
Why?
Whynot?
Whataresomeofyoursuggestionsforimprovement(documentationandpresentation)?
Quotes,“Ithinkcompanieswillbemoreselectiveonwhotheyareplacingtheirbusinesswith.Ifyourcompanyisperformingbetterquality-wiseandreject-wise,thenIthinkitisgoingtobethecompanythatisconsideredforacontract.”TerryMartin,QualityManager,PlasticSourceInc.(ElPaso,TX)Thesuppliershallhavesystemsinplacetoensuremanagementofappropriateactivitiesduringconceptdevelopmentthroughproduction.”QS9000,paragraph4.1.2.4OrganizationalInterfaces,QS9000TrainingOutline,IntroductionPurposeISO9000BackgroundRequirementsRealWorldExamplesInteractiveExerciseConclusionSuggestedReadingsReferences,QS9000Purpose,Improvingrelationshipstoimprovequality“Thegoalofdevelopingyoursuppliersisbasedontheneedtoprovidehighqualitytothecustomer.”EnhancequalitysystemsforsuppliersEliminateredundantrequirementsReducecosts,QS9000Purpose(continued),FundamentallydifferentfromISO9000.Designedtohelpsupplierstoautomakersprovideevidenceofstandardizedprocessesfordealingwithcustomers.Majorautomobilemanufacturerssetupteamswithsupplierstohelpindevelopment.,WhatisISO9000?
AdvantagesOrganizationforInternationalStandardsEuropeanstandardsforqualityStandardsarebroadandvaguetoadapttodifferentculturesDoesNOTprovideframeworkfororganizationalimprovementandchangeCompaniesdocumentqualitysystemsinmanualstofacilitatetradethroughsupplierconformanceSuccesshascreatedvariousotherstandardssuchasQS9000,WhatisISO9000?
(continued),DisadvantagesNotallcountriesacceptISOregistrarsMainlyforexportingfirmsBarriertotradeTimeconsumingCostlyDifficultforsmallfirmstoaffordDiscouragesfreethinkingandemployeeempowerment,BackgroundInformation,WhatisthemeaningofQS-9000?
QualitySystemRequirementsCommonsupplierqualitystandard(BigThree):
ChryslerCorporationFordMotorCompanyGeneralMotorsCorporationAppliestosuppliersof:
productionmaterialsproductionandservicepartsheattreatingpaintingandplatingotherfinishingservicesDoesNOTapplytoallsuppliersofBigThree,BackgroundInformation(continued),TE-9000ToolingandEquipmentSupplementInternalshorthandassupplementtoQS9000WorldwideCommitmentReleasedthroughoutNorthAmerica,severalcountriesofSouthAmerica,Europe,AustraliaandAsiaComplianceauditsbyqualifiedISO9001registrars:
InternalCustomer(second-party)Third-party,QS9000Requirements,Managementresponsibility“defininganddocumentingitspoliciesforqualityalongwithitsobjectivesanditslevelofcommitment.Clearlinesofauthorityaredrawn,assigningresponsibilityformanaging,performingandverifyingallworkaffectingquality.”Training“shouldbeviewedasastrategicimperativeforallofasupplierspersonnel.Asupplierfirmmusthavedocumentedproceduresforassessingtrainingneedsandfortrainingallpersonnelwhomightimpactacompanysquality.Recordsofpasttrainingmustalsobekept.”,QS9000Requirements(continued),ManagementresponsibilityQualitysystemContractreviewDesigncontrolDocumentanddatacontrolPurchasingControlofcustomer-suppliedproductProductidentificationandtraceabilityProcesscontrolInspectionandtestingControlofinspection,measuringandtestequipmentInspectionandteststatusControlofnonconformingproductCorrectiveandpreventiveactionHandling,storage,packaging,preservationanddeliveryControlofqualityrecordsInternalqualityauditsTrainingServicingStatisticaltechniques,QS9000Requirements(continued),ManagementResponsibilityQualitypolicyOrganizationResourcesManagementrepresentativeOrganizationalinterfaceBusinessplanAnalysisanduseofcompany-leveldataCustomersatisfactionDesignControlRequirementsGeneralInformationDesignanddevelopmentplanningRequiredskillsOrganizational,technicalinterfaces,DesigninputDesignoutputDesignreviewDesignverificationDesignvalidationDesignchangesQualitySystemRequirementsGeneralQualitysystemproceduresQualityplanningSpecialcharacteristicsUseofcross-functionalteamsFeasibilityreviewsThecontrolplan,Namesomecommonrequirementprocesses,CommonprocessesDocumentationTestingImplementationProcessesusedtoenhancesupplierqualitysystems,eliminateredundantrequirementsandreducecosts.,Whataresomesupplychainpriorities?
SupplyChainPrioritiesbyautoassemblers,directsuppliersandindirectsuppliersorderofimportance.ConsistencyReliabilityRelationshipTechnologicalcapabilityFlexibilityPriceServiceFinances,RealWorldExampleI,“SupplierServicesInc.(SSI)sstatedgoalistoworkwithsmallandmedium-sizedmanufacturerstoachievecompliancewithISO9000,QS9000andotherindustry-specificqualitysystemrequirements.Theirmessagetothosemanufacturersortheirsuppliersisthatwhileitisextremelydifficulttomanagequalityandmanufacturingstandardswheneveryoneexpectsfewerpeopletodothejob,SSIisavailabletofillthatorganizationalvoidwiththeirownbrandofexpertise.”,RealWorldExampleII,“Fewbusinessessurvivetheirfirst6months,muchlessearntheirQS9000andISO9002certificationsinthefirsthalfoftheyear.NuTechPlasticsEngineering,aTierOneandTwoautomotivesupplier,notonlydidboth,butitalsofulfilleditsfoundersgoalofcreatingabusinessnicheintakingonso-calledproblemjobs.Barelythreeyearsold,thecompanyhasbuilta$20millionayearbusinessonsolvingotherpeoplesproblems.Elektraall-electricmoldingmachinesandthecompanysprocesstuningshaved12secondsfromthetoolscycletime.”,InteractiveExercise,Smallgroups(company)DesignproductusinggivenmaterialsDesignproductionprocessSelectPresenterDiscussreasonswhyyourcompanyshouldbethesupplierofchoiceregardingquality,productandcertificationsSecretaryTorecordqualityproductionprocesses,Conclusion,WhyshouldcompaniesbecomeQS9000certified?
EnhancequalitysystemsforsuppliersEliminateredundantrequirementsReducecosts,SuggestedReadings,QS-9000InOurCompany,Self-StudyCourseforPersonnel:
AQAQS-9000Series(JackKanholm)QS-9000Requirements,119RequirementsChecklistandComplianceGuide:
AQAQS-9000Series(JackKanholm)TheQS-9000AnswerBook(RadleyM.Smith)QS-9000QualitySystemsHandbook(DavidHoyle),References,AmericanSocietyforQualityQualityBooks.co.ukA“QualitySpendingOutlook”Quality;Troy;Dec2001;LarryAdams.“FutureofAPQPandPPAPindoubt”Quality;Troy;Jan2002;RoderickAMunro.Foster,S.Thomas.ManagingQuality:
AnIntegrativeApproach.Prentice-Hall,Inc.2001(pp.85-90,258-63;430-31).“FutureofAPQPandPPAPinDoubt”Quality;Troy;Jan2002;RoderickAMunro,
- 配套讲稿:
如PPT文件的首页显示word图标,表示该PPT已包含配套word讲稿。双击word图标可打开word文档。
- 特殊限制:
部分文档作品中含有的国旗、国徽等图片,仅作为作品整体效果示例展示,禁止商用。设计者仅对作品中独创性部分享有著作权。
- 关 键 词:
- QS9000 培训资料