零售行业的持续改进.pptx
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零售行业的持续改进.pptx
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GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide1DIMCGMSContinuousImprovementGMS持续改进持续改进员工参与员工参与标准化标准化制造质量制造质量缩短制造周期缩短制造周期持续改进持续改进GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide2DIMCGMS32GMSContinuousImprovementBuilt-InQualityShortLeadTimePeopleInvolvementStandardizationContinuousImprovementHealthandSafetyPriorityQualifiedPeopleTeamConceptPeopleInvolvementOpenCommunicationProcessControlledExternalTransportationManufacturingProcessValidationProductQualityStandardsQualitySystemManagementScheduledShipping/ReceivingLevelVehicleOrderSchedulesSupplyChainManagementValuesVision/MissionShopFloorManagementInternalPull/DeliveryAndonConceptProblemSolvingSimpleProcessFlowIn-ProcessControl&VerificationStandardizedWorkSmallLotPackagingTemporaryMaterialStorageQualityFeedback/Feed-forwardVisualManagementManagementbyTAKTTimeWork-placeOrganizationEarlyMfg.andDesignIntegration(DFM/DFA)ContinuousImprovementProcessLeanDesignofFacilities,Equipment,ToolingandLayoutBusinessPlanDeploymentTotalProductiveMaintenanceFixedPeriodOrderingSystem/OrderPartsGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide3DIMCGMSContinuousImprovementCompany持续改进的公司持续改进的公司Small,steadyimprovementstoconstantlyimproveTheStandard!
从细小、稳定的改进到标准的不断提高NoCompanyTodayCanSurviveWithoutHavingAllEmployeesFocusedonContinuousImprovement没有改进就难以生存GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide4DIMCGMSContinuousImprovementWhatIsAbsolutelyNecessaryBeforeContinuousImprovementCanOccur?
在能够进行持续改进前什么工作是绝对必要的?
在能够进行持续改进前什么工作是绝对必要的?
StabilityThroughStandardization!
通过标准化获得稳定发展通过标准化获得稳定发展GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide5DIMCGMSStandardizationImprovement改进改进StandardizationStandardizationStandardizationImprovement改进改进Improvement改进改进ContinuousImprovementStandardizationBeforeContinuousImprovement!
在进行持续改进前的标准在进行持续改进前的标准标准化标准化标准化标准化标准化标准化标准化标准化GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide6DIMCGMSPlan计划计划Do实施实施Check检查检查Action运作运作GrasptheSituation掌握情况掌握情况ThePDCACyclePDCAGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide7DIMCGMSThePDCACycleisOneOfTheMostImportantConceptsInACompanyPDREACTPPoorcompaniesdolittleplanning,mostlydoing,donotchecktheirstatusandthenreacttoeverything没有远见的公司很少做计划,大多数情况是直接实施,从不没有远见的公司很少做计划,大多数情况是直接实施,从不检查实施情况,此后对每件事都是如此检查实施情况,此后对每件事都是如此DCAWorld-Classcompaniesdoexcellentplanning,alwaysperformchecksthatenabletotakecorrectiveactionandstayonschedule世界级的大公司会做非常周详的计划,对每件工作进行跟世界级的大公司会做非常周详的计划,对每件工作进行跟踪检查以便及时采取纠正措施并按进度表运行踪检查以便及时采取纠正措施并按进度表运行BADGOODGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide8DIMCGMSLetsgotoKyongJu!
Plan计划计划PrepareforthetripTwodaysbeforeleaving,checkengineOILLEAK!
Fixoilleak&leaveontimeOurFamilyHasNotHadAVacationInALongTime!
PDCACanBeUsedForAnythingDo实施实施GrasptheSituation掌握情况掌握情况Check检查检查Action运作运作GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide9DIMCGMSManufacturingProcessValidationProductQualityStandardsQualitySystemManagementIn-ProcessControl&VerificationQualityFeedback/Feed-forwardStandardizedWorkVisualManagementManagementbyTAKTTimeWork-placeOrganizationControlledExternalTransportationScheduledShipping/ReceivingLevelVehicleOrderSchedulesSupplyChainManagementInternalPull/DeliverySimpleProcessFlowSmallLotPackagingTemporaryMaterialStorageFixedPeriodOrderingSystem/OrderPartsHealthandSafetyPriorityQualifiedPeopleTeamConceptPeopleInvolvementOpenCommunicationProcessValuesVisionShopFloorManagementContinuousImprovementAndonConceptProblemSolvingEarlyMfg.andDesignIntegration(DFM/DFA)ContinuousImprovementProcessLeanDesignofFacilities,Equipment,ToolingandLayoutBusinessPlanDeploymentTotalProductiveMaintenanceAndonConceptProblemSolvingEarlyMfg.andDesignIntegration(DFM/DFA)ContinuousImprovementProcessLeanDesignofFacilities,Equipment,ToolingandLayoutBusinessPlanDeploymentTotalProductiveMaintenance暗灯概念暗灯概念TPM业务计划实施业务计划实施解决解决问题问题持续改进的过程持续改进的过程早期管理及早期管理及综合设计综合设计(DFM/DFA)厂房,设备,工具及厂房,设备,工具及布置的精益化设计布置的精益化设计GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide10DIMCGMSManufacturingProcessValidationIn-ProcessControlandVerificationProductQualityStandardsQualityFeedback/Feed-forwardStandardizedWorkVisualManagementManagementbyTAKTTimeWork-placeOrganizationAndonConceptProblemSolvingContinuousImprovementProcessBusinessPlanDeploymentTotalProductiveMaintenanceControlledExternalTransportationScheduledShipping/ReceivingLevelVehicleOrderSchedulesSupplyChainManagementInternalPull/DeliverySimpleProcessFlowSmallLotPackagingTemporaryMaterialStorageFixedPeriodOrderingSystem/OrderPartsHealthandSafetyPriorityQualifiedPeopleTeamConceptPeopleInvolvementOpenCommunicationProcessValuesVisionShopFloorManagementContinuousImprovementBusinessPlanDeployment业务计划实施业务计划实施QualitySystemManagementEarlyMfg.andDesignIntegration(DFM/DFA)LeanDesignofFacilities,Equipment,ToolingandLayoutGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide11DIMCGMSAcommonprocesswhichenablesourGlobalOrganizationmadeupofmultipleparts,toactinunisontoachievecompanywidegoalsinfivekeycategories:
DefinitionBusinessPlanDeployment定义定义SafetyPeopleQualityResponsivenessCostBPD是一种共有的方法,它能使多个部分是一种共有的方法,它能使多个部分组成我们的全球团队,通过五个核心范畴组成我们的全球团队,通过五个核心范畴统一行动以达到公司的总体目标:
统一行动以达到公司的总体目标:
安全安全员工员工质量质量响应响应成本成本GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide12DIMCGMS?
DivisionDirector?
differentdirectionsnoownershipconflictinggoalsMISSION?
duplicationBeforeBPD部门主管部门主管通过不同的途径通过不同的途径没有落实责任没有落实责任目标向冲突目标向冲突任务任务重复重复ONLYHEKNOWSTHEGOALSGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide13DIMCGMSMISSIONTRACKPERFORMANCEDEPLOYRESOURCESGME-BPDGuideFOCUSTARGETSCLEARDIRECTIONCOMMONGOALS任务任务对工作进行跟踪对工作进行跟踪调动资源调动资源关注关注目标目标思路清晰思路清晰共同目标共同目标DivisionDirector部门主管部门主管EVERYONEKNOWSTHEGOALSAfterBPDGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide14DIMCGMSConcreteGOALSRegularandConsistentReviewsCoordinationVision/MissionAchievingOurVisionInOrderforGMDAT/DIMCtoAchieveItsVISION,wehavetoachieveourgoalsSPECIFICOBJECTIVESCLEAR&MEASURABLETARGETSAMETHODTORESEARCHTHETARGETS了为了为实现实现GMDAT/DIMC的宗的宗旨旨,我们,我们必须必须我的目实现们标我的目实现们标宗旨宗旨/任务任务定期坚持审议定期坚持审议协调协调具体目标具体目标明确目标明确目标晰的,可量化的目清标晰的,可量化的目清标有搜目的方法寻标有搜目的方法寻标我们的宗旨我们的宗旨GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide15DIMCGMSSafeworkingenvironmentforallemployeesRegularandConsistentReviewsCoordinationVision/MissionAchievingOurVisionInOrderforGMDAT/DIMCtoAchieveItsVISION,wehavetoachieveourgoalsNosafetyincidents零事故零事故LostWorkDay有失工作日事故没损有失工作日事故没损IncreaseComplianceofPPE增加对增加对PPE的使用的使用定期坚持审议定期坚持审议协调协调我们的宗旨我们的宗旨宗旨宗旨/任务任务所有工造安全的工作境为员创环所有工造安全的工作境为员创环了为了为实现实现GMDAT/DIMC的宗的宗旨旨,我们,我们必须必须我的目实现们标我的目实现们标GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide16DIMCGMSWhyEngagetheWorkforce?
何要雇工人为佣何要雇工人为佣?
Why?
Why?
Why?
Why?
Why?
1-66-1010-2020-4040-10050%40%30%20%10%ofPeopleInvolvement%ofPossibleImprovement工的率员参与工的率员参与的可能性参与的可能性参与什为么什为么?
什为么什为么?
什为么什为么?
什为么什为么?
什为么什为么?
WhoisinvolvedinBPD?
Everyone!
那些人与那些人与BPD有?
每人!
关个有?
每人!
关个GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide17DIMCGMSDivisionManagersMission/StrategyGoals&ObjectivesClearTargetsActionPlansReviewProcess任务任务/策对策对目标目标施实计划施实计划TheCascadingProcess(catchballing住要点抓住要点抓)Level2Level3Level4Level1DetailedActionPlansandCountermeasuresCascadingStrategiesandObjectives的施及急措施详细实计划应的施及急措施详细实计划应施目层层实计划并实现标施目层层实计划并实现标GroupLeaderActionPlansClearTargetsReviewProcess施实计划施实计划目晰标清目晰标清TeamClearTargetsReviewProcess目晰标清目晰标清回流程顾回流程顾的流程层层递进的流程层层递进DepartmentManagerGoals&ObjectivesClearTargetsActionPlansReviewProcess目标目标目晰标清目晰标清施实计划施实计划GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide18DIMCGMSEachLevelofLeadershipMustHandDownTargetstoTheirTeamBupyung100Press-10Body-30Paint-15G.A.-45ForExample,DefectsPerHundredVehicles(DPHV)Trim1-10Trim2-15Trim3-10Trim4-10ProductionDirectorShopManagerPlantShopGroupTeamTeamsGroupLeaderTeamsTeamsGMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide19DIMCGMSButTheTargetsDontAlwaysHaveToMeasureTheSameThing,ButSomethingThatWillAffecttheNextLevelUp于同一目中相同的事情不需要都量化,但有些事情却对标会于同一目中相同的事情不需要都量化,但有些事情却对标会影到下一次的改响层进影到下一次的改响层进S.M.A.R.T.Targets:
Specific,Measurable,Aligned,Realistic&Timed目标是:
目标是:
特特定的,可量的,校正的,的定的测现实时定的,可量的,校正的,的定的测现实时TargetsHaveToHaveMeaningToPeople!
目工必有意!
标对员须义目工必有意!
标对员须义TeamLeaderIhavetoachieve0.000135Hours/Vehicle?
GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide20DIMCGMSGMDAT/DIMCCostperVehicleTEAM-COCKPITINSTALLTopScrapItem(#ofGlovesConsumed)GROUPLEADERTRIM1Top3ScrapSHOPMANAGERG.A.BudgetAccountsCHANGWONPLANTTotalManufacturingCostIunderstandmypieceofthepie?
我知道自己得的有多大应馅饼我知道自己得的有多大应馅饼班座安装组驾驶班座安装组驾驶主要耗材(手套)GMDAT/DIMC每的成本辆车大宇昌原整车厂大宇昌原整车厂制造成本总装主任总车间装主任总车间算预整一工段工段调长整一工段工段调长三主要耗材种TargetCascade-ExampleEveryoneGetsAPieceOfThePieThatIsEasyToBiteInto!
S.M.A.R.T.Targets:
Specific,Measurable,Aligned,Realistic&Timed指定的,可量的,校正的,的定的测现实时指定的,可量的,校正的,的定的测现实时GMSOrientationContinuousImprovementGMDAT/DIMCConfidentialVersionDate2003.3.15Slide21DIMCGMSTargetsAreAGoodStart,ButWeNeedGoodMethodsToAchieveThem目标是个好开端,但需要好方法才能达到。
GOAL=LeadaHealthyLifestyle以一健康的生活方式生活种以一健康的生活方式生活
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