商务英语听说教程.docx
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商务英语听说教程.docx
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商务英语听说教程
三一文库(XX)
〔商务英语听说教程〕
*篇一:
当代商务英语听说教程2Listeningscript3
Unit3
Part1PracticalListeningSpeaking
BFunctionallistening
Tasktwo(P27)
F:
Goodmorning,ContinentalHotel.HowmayIhelpyou?
M:
Goodmorning.I’dliketobooksomeaccommodationforfivenightsfromJuly3to7.
F:
FromJuly3to7.Justonemoment,sir.Therearen’tmanyvacanciesleftbecauseofthetradefair.Whatkindofroomswouldyoulike?
M:
I’dliketobookthreedoubleroomsallonthesamefloor.
F:
Yes,you’reverylucky.Thereareonlythreedoubleroomsleft,buttheyareondifferentfloors.
M:
That’sOK.What’sthedailyrate?
F:
DoubleroomsareRMB900pernight.
M:
Whataretheylike?
F:
Alltheroomsareoverlookingthecity.Theyarebalconiesandbathrooms.M:
OK.DoyouhaveaconferenceroomIcanreserveforJuly5?
F:
Wehaveanicequietroomthatcantake3people.Wouldthatbesuitable?
M:
Thatwouldbefine.
F:
CanIhaveyourtelephonenumber?
M:
Yes,it’s46792345.
BBusinessculture(P31)
1、acceptable2、target3、prefer4、achieved5、simply6、misunderstandings
7、business8、shocked9、dishes10、shocking11、home-cooked12、wine13、attending
Part3ListeningPractice
AListeningfocus
Taskone(P34)
1、directionsnorthsoutheastwest
2、TheAtlanticOceanThePacificOceanontheeastcoast
3、westthecinemanorthwestthecinemasouththehotelnortheasttheshoppingcentereasttheshoppingcenter
Taskone(P35)
BACDGHFELKIJ
BDictation
Taskone(P37)
1、inclined2、outweigh3、compliment4、I’msogladyoulikedit5、distinctive6、takepride7、modesty8、threerefusals
Tasktwo(P37)
1、I’dliketobookahotelroomforfivenights.
2、Modestytakentoextremeisarrogance.
3、KunlunHoteliswithinwalkingdistancetotheGrandTheater.
4、I’dliketoreserveasingleroomwithabathforaclientfortwodays.
5、I’llbooktheroomnowandcallyoubacklatertoconfirm.
Conversation1(P37)
F:
RoomReservations.CanIhelpyou?
M:
Yes,I’dliketobookasingleroomwithabathforaclientfromtheafternoonofOctober4tothemorningofOctober10.
F:
Yes,wedohaveasingleroomavailableforthosedates.
M:
What’stherate,please?
F:
Thecurrentrateis$50pernight.
M:
Whatservicescomewiththat?
F:
For$50you’llhavearadio,acolortelevision,atelephoneandamajorinternationalnewspaperdeliveredtoyourroomeveryday.
M:
Isthereadiscountrateforconferencedelegates?
F:
Yes,thereis.Ithinkit’s10%,butIcancheckthatforyou.
M:
OK,doyoumindifIbookitprovisionallyfornowandI’llcallyoubacklatertoconfirm?
Ijustneedtocheckoneortwodetails.Bytheway,I’dlikeaquietroomawayfromthestreetifthat’spossible.
F:
That’sfine,sir.CanIhelpyouwithanythingelse?
M:
No,that’sallfornow.Thankyouandgoodbye.
F:
Goodbye.
Conversation2(P38)
Tony:
Hello,ShanghaiHolidays.CanIhelpyou?
Customer:
Yes,ItookabrochureyesterdayandnowI’dliketobookaholidayplease.Tony:
OK,whichholidayareyouinterestedin?
Customer:
Theoneonpage43.Canyoutellmehowmuchthisholidaycost,please?
Tony:
Yes,sir.Itcosts858dollars.
Customer:
That’sexpensive.Howlongdoesittake?
Tony:
Thatpackagetakestwoweeks.
Customer:
Andwhendoesitbegin?
Tony:
ItbeginsinSeptember.Andnowthatoneisonspecialoffer.Youcanget10percentdiscount.
Customer:
Good.HowcanIbookit?
Tony:
Youneedtofillinthebookingform.Weneedyourfulladdressandadepositof
20percent.Youcanpaybycashorcreditcard.Wethenneedtoreceivethebalanceatleasttendaysbeforetheholidaybegins.
Customer:
OK,Iknow.Thankyouverymuch.
Tony:
Mypleasure.
DPassage
MynameisDavidAnderson.I’mtheOperationsManageroftheShangRi-LaHotelinShanghai.I’mresponsibleforthedaytodayrunningofthehotel.Sothemanagerofeachdepartment,reportstome.It’smyroletosetthemobjectivesandtoensurecertainstandardsaremaintainedatalltimes.
Also,astheOperationsManager,Ihavedirectresponsibilityforthereservationsdepartmentinthehotel,whichisthemost,intermsofprofitandrevenue,importantdepartmentinthehotel.It’swherewemake60%ofourrevenueinthehotel.
Peoplecanbookhotelsinanumberofways,includingthemostconvenientway-theInternet,whichisbecomingmoreandmoreimportantforhotelbookings.Wehavetobeawareofitbecauseit’sadifferentmethodguestscanusetobookrooms.
So,wehavetomakesureweareofferingtherightrates,attherighttimeandinsimpleEnglish,sothateveryonearoundtheworldcanunderstand,asnowitisnotjusttravelagentsaccessingthehotelinformation,it’ssomebodysittingathome.
*篇二:
当代商务英语听说教程Listeningscript6
Unit6
Part1PracticalListeningSpeaking
BFunctionallistening
Tasktwo(P72)
Sam:
Thankyouforshowingmearoundtheshowroom.
Peg:
You’rewelcome.Shallwehavealookatthecatalogue?
Whichproductsareyouinterestedin?
Sam:
Couldyouturntopage3?
I’minterestedinthesethreechairmodels.I’dlike50unitsforeachmodel.
Peg:
Letmewritedowntheproductnumbers.Whataboutthebrochurestandsonpage5?
Howmanywouldyoulike?
Sam:
OK.Iwouldlike20budgetonesand30luxuryones.
Peg:
I’venotedthemdown.OK,let’scometotheworkstationsonPage7.Thesearethemodelsyou’vejustseenintheshowroom.
Sam:
Yes,theylookattractive.
Peg:
CouldIrecommendBX123toyou?
Thoughit’sabitmoreexpensivethanothermodels,itsstyleisperfectforyouroffice.
Sam:
OK,I’dliketohave10unitsofBX123.
Peg:
Isthereanythingelse?
Sam:
No,that’sallforthemoment.Whencouldyougiveusaquotationfortheseproducts?
Peg:
WecansendyouaquotationbyJanuary4th.
Sam:
That’sgreat.Thankyouforyourhelp.
Peg:
Mypleasure.
Part3ListeningPractice
AListeningfocus
Taskone(P77)
1、Whenyouseethesign,youcan’tturnleft.
2、It’saregulatorysignforstop.
3、It’sanothroughsign.
4、It’sasignwhichmeansthereisaroundaboutahead.
5、It’sanoentrysign.
6、It’sastopaheadsign.
7、Thesignindicatesthemaximumspeedallowedbylawonaparticularpieceofroad.
8、Thesigntellsyouthatthereisacyclerouteahead.
9、It’saschoolcrossingsign.
10、Whenyouseethesignyoucan’tstop,youmustgostraight.
BDictation
Taskone(P79)
1、customers2、It’simportanttounderstandyourproductfromthecustomers’point
ofview.3、specificbuyer4、targetaudience5、thebenefits6、beadded
7、determine8、Thelistwillbeusedinpositioningtheproduct.
Tasktwo(P80)
1、Inyoure-store,alwaysincludesearchablekeyboardsinproductdescription.
2、Whendescribingyourproduct,rememberthethreeC’s:
compelling,concise,andcorrect.
3、Yourdescriptionshouldnotmerelybeablandspecificationofyourproduct.
4、Itshouldbedefinedintermsofwhatexactlyyouareprovidingyourcustomers.
5、Lookatyourdescriptioncarefullyandaskifitistemptingenough.
CConversations
Conversation1(P80)
M:
Goodafternoon,Madam.WhatcanIdoforyou?
F:
I’minterestedinbuyingacar.
M:
Doyouhaveanypreference?
F:
Notreally.ButIthinkitshouldbeenergysaving.
M:
HowabouttheMiniovertherebetweentheLanciaandVolvo?
Itcosts$2830andischeaptorun:
itdoes38milespergallon.Orthere’stheCitroen,behindtheMini.It’sevencheapertorun:
itdoes45milespergallonandcostsonly$2070.Itisnotveryfastthough,itonlydoes69milesperhour.
F:
I’mafraidtheMiniandtheCitroenaretoosmall.I’vegotthreechildren.Isn’tthereanythingbigger?
M:
Well,there’stheToyotaoverthere,totheleftofPeugeot.It’sverycomfortableandcheaptoruntoo,costing$3040.Itdoesonly36milespergallonanditalsohasabuilt-inradio.
F:
Well,I’llconsiderthat.Andwhatcolorareyouoffering?
Idon’tlikeblazingred.M:
Oh,yes.Wealsohaveintenseblackandrainforestgreenforthismodel.
F:
Um,IthinkI’dliketoseetheblackone.
Conversation2(P81)
F:
Ourcompanyisaprofessionalmanufacturerofcraftcandles,whicharepopularamongmanyclientsabroad.Weproducethreemainseriesandmorethan300varieties.M:
CanIhavealookatyourcatalogue?
F:
Sure.Thisisit.Thesearethemostpopularcandlestoday:
aromatherapycandlesandice-creamcandles.
M:
Isee.Theyarelovely.
F:
First,letmeexplainthearomatherapycandles.Theyaremadeoftransparentjelly,whichlifelikefruitinit.Thearomacanbecustomizedtoyourorder.Wealsohavedetailedspecificationsonthispage.
M:
Um,burningapproximately25hours
F:
Yes,longenoughforseveralromanticoccasions,right?
M:
Good.What’stheminimumorder?
F:
1000pieces,andit’sthesamewithalltheothermodels.Youmaylookatsomeothermodelsbelow.
M:
Well,theice-creamcandleslookexactlylikerealice-creams.
F:
Right,theyareakindofgelcandles.Lightthemafteralongdayandyouwillfeelrelaxedandtotallyrenewedwithenergy.Theylight80hours,evenlongerthan
aromatherapycandles.
M:
That’simpressive.Howlongistheshipdate?
F:
Tendays.OurclientsaremainlyfromEurope,NorthAmericaandSoutheastAsia.We’vesuccessfullymaintainedalong-termpartnershipwithallofthem.
DPassage(P82)
Whentwopeoplearetalkingtoeachother,theytendtostandaspecificdistanceapart.Eachpersonhasaninvisibleboundaryaroundtheirbodyintowhichotherpeoplemaynotcome.Ifsomeonepiercesthisboundary,theywillfeeluncomfortableandmoveawaytoincreasethedistancebetweenthem.Thispersonaldistanceisnotduetobodyodororbadbreath,butbecauseclosenessleadsasenseofintimacythatisatoddswiththeirrelationshiptotheotherindividual.
Interestingly,theaveragepersonaldistancevariesfromculturetoculture.Americanstendtorequiremorepersonalspacethanpeopleinothercultures.SoifyoutrytogettooclosetoanAmericanduringyourconversation,heorshewillfeelthatyouare“intheirface”andwilltrytobackaway.Trytobeawareofthis,soifthepersontowhomyouarespeakingbacksawayalittle,don’ttrytoclosethegap.
Also,trytoavoidphysicalcontactwhileyouarespeaking,sincethismayalsoleadtodiscomfort.Touchingisabittoointimateforcasualacquaintances.Sodon’tputyourarmaroundtheirshoulder,touchtheirface,orholdtheirhand.
*篇三:
当代商务英语听说教程2Listeningscript1
Unit1
Part1PracticalListeningSpeaking
BFunctionallistening
Tasktwo(P3)
Ivy:
CouldIspeaktoGuyDobson,please?
Guy:
GuyDobsonspeaking.HowmayIhelpyou?
Ivy:
ThisisIvyMartenfromBMQ.Ireadyourcatalogue.CouldIaskyouafewquestionsaboutModel679?
Guy:
Certainly.Whatwouldyouliketoknow?
Ivy:
Isityourlatestmodel?
Andhowmuchdoesitcost?
Guy:
Yes,itis.TheretailpriceisRMB2,015.
Ivy:
Ok.Ifwebuy50machines,whatisyourlargestdiscount?
Guy:
Wecouldofferyoua20%discount.
Ivy:
Ok.Canyousupplyfromstock?
Guy:
Yes,Ithinkso.
Ivy:
Howfastcanyoudeliverthegoodstous?
Guy:
Wecandeliverthegoodstoyourcompanywithinoneweek.
Ivy:
Howlongisyourwarrantyperiod?
Guy:
Ourwarrantyperiodisthreeyears.
Ivy:
doyouprovideon-sitemaintenanceservice?
Guy:
Yes.Ourengineerscanarriveatyourcompanywithin24hoursafteryoucall.Ivy:
Doy
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