1、Section ADirections: After reading the passage below , fill in the blanks to make the passage coherent and grammatically correct . For the blanks with a given word, fill in each blank with proper form of the given word; for the other blanks , use one word that best fits each blanks.Highly gifted chi
2、ldren benefit from explanation as much as their peersSchools tend to assume that highly gifted children can manage by themselves and that they do not need any extra support . As a result , they sometimes seem （21）_（forget） . Psychologist Bar Vogelaar conducted a research and discovered that a high g
3、ift does not mean （22） _（perform） to the childrens maximum capacity . He finds out that this group too benefit from training and explanation and that strangely enough , the benefits are the same （23） _both groups. In his research , Vogelaa made use of dynamic tests （动态测试）， （24） _ _children received
4、training and their progress was measured afterwards to give a better image of their learning capabilities , 522 children aged between five and ten years -173 highly gifted and 349 averagely gifted -took part in （25）_ was so-called learning potential test ; The children （26）_（assign） to solve analogi
5、cal reasoning （类推） tasks. Three boxes were filled with figures that changed from one box to the next according to a particular rule, for example , in size or in position . The children had to use analogical reasoning to draw （27）_figure in the last box.Afterwards , the children were given a training
6、 ,（28）_（follow） by a further set of tasks as a post-assessment. Vogelaar:” This kind of test gives a better insight into how well children learn because we are able to measure （29）_ _ how much they progress on a new task , but also how much and what kind of help they need to achieve this progress.”T
7、he test showed that all groups of children made progress , from the starting to the post-measurement , with major individual difference . “ it confirms that talented （30）_ many children are , they benefit from teachers help to a great extent , and that they dont always show their full potential in t
8、est.” Vogelaar concludes.Section BDirections : Fill in each blank with a proper word chosen from the box. Each word can be used only once, Note that there is one word more than you need A . strategy B. committing C. shifts D. well-being E. coined F. prioritizing G.composed H. valued I . access J. un
9、certainty K. reductionWork-life balanceWorklife-balance is a state charactered by a high level of satisfaction, functionality , and effectiveness while successfully performing several tasks all together. The non-work activity is not only limited to family life but to various occupations and activiti
10、es of which ones life is _31_. Studies suggest the existence of cell phones and other internet based devices enables _32_to work related issues in non-working periods , thus ,adding more hours and work load. A relative decrease in the time spent working nonstandard _33_has been proven to have signif
11、icant negative effects on family and personal life. The immediate effect is a decrease in general _34_as the individual is unable to properly assign appropriate amount of time necessary to maintain a balance. Therefore , extensive research has been done on properly managing time as a main _35_ of ma
12、naging stress.The condition where work performance is negatively affected by high-level stress is termed burnout , in which the employee experience a significant _36_in motivation . According to Vrooms Expectancy Theory , when the outcome of work performance are offset （抵消）by the negative impacts on
13、 the individual s general well-being , or , are not _37_enough by the employer, levels of motivation are low. Time management , _38_ certain tasks and actions according to ones values and beliefs , is among the suggested courses of action for managing stress and maintaining a healthy work-life balan
14、ce . The reality of constant increase in competition and economic _39_ frequently forces the employee to keep the balance for the sake of financial and job security . Therefore , work-life balance policies are _40_ by many businesses and dealt by line managers and supervisors , rather than at the or
15、ganizational level as the employees well being can be more carefully observed and monitored. For each blank in the following passage there are four words or phrase marked A, B, C,D. Fill in each blank with the word or phrase that best fits the context.In commerce ,customer experience is measured dur
16、ing all points of contact against the individuals expectations over the duration of their relationship with a company . Customers _41_direct or indirect contact with a company. Direct contact usually occurs when the _42_ or use is initiated by the customer . Indirect contact often involves advertisi
17、ng , news reports , unplanned _43_ with sales representatives ,word-of-mouth recommendations or criticisms . Customer experience is created by the contribution of not only the customers _44_ but also the company providing the experience.The development of a positive customer experience is important
18、as it increases the chances of a customer to make continued purchase and develops brand loyalty . Brand loyalty can turn customers into _45_ , resulting in a long term relationship . Nevertheless , males and females respond to the same brand differently . _46_if female consumers are the target marke
19、t , an app advert focused on the emotion of the product will provide an effective customer experience.In this present day it requires more than just low prices and innovative products to _47_ the competitiveness of the retail （零售）business. Customer experience has emerged as a vital strategy for all
20、retail business that are facing competition. When a customer is undertaking the experience , it is seen as personal and unique. It is through the _48_of goods and services that customers create a memorable experience they will never forget.On the whole , one of the most efficient ways to develop cus
21、tomer experience is concerned with the _49_. Today , retail stores tend to exist in shopping areas such as malls or shopping districts. Very few operate in area alone. Therefore , a shopping centres reputation that a store is located in will affect a customers experience . If the location is _50_wit
22、h historical richness, it can provide an opportunity for the town centre and local business to connect at deeper level with their customers. So it is suggested that town centre management and retail outlets should work _51_ to develop an effective customer experience.Another effective ways of improv
23、ing the customers experience is by actively engaging a customer with an activity . Customers are able to recall active , hands-on experience much more effectively and accurately than _52_ activities . Of course , while active hands-on experiences can greatly develop value creation, it can produce va
24、lue_53_ . Only by understanding what causes satisfaction or dissatisfaction of a customers experience, can management appropriately _54_changes within their approach.Anyway , what the company needs to do is some change in the vision, evaluation and , above all ,the _55_ with customers . Customers ex
25、perience can only be changed when it becomes a businesss top priority.41. A. take up B. enter for C. respond to D. act upon42. A. purchase B. opponent C. benefit D. emotion43. A. discounts B. encounters C. account D. discussions44. A. predictions B. memories C. virtues D. value45. A. objectives B. a
26、dvocate C. miracles D. symbols46. A. For example B. In addition C. In contrast D. In all47. A. highlight B. seek C. judge D. survive48. A. variety B. feedback C. stimulation D. security49. A. environment B. opportunity C. poverty D. service50. A. satisfied B. bound C. owned D. compared51. A. indepen
27、dently B. fiercely C. cooperatively D. reductantly52. A. extensive B. negative C. persuasive D. passive53. A. destruction B. image C. alert D. definition54. A. reform B. implement C. drain D. bridge55. A. discipline B. satisfaction C. overlook D. interaction Read the following three passage . Each p
28、assage is followed by several questions . For each of them there are four choices marked A,B, C, and D. Choose the best answer that best fits according to the information given in the passage you have just read.（A）For anyone who thinks of themselves as a leaderor an effective manager of their career
29、accepting a degree of fear when faced with high-stakes decisions may be necessary. Therese Huston, author of a new book about decision-making, urges those who suffer to enjoy it. Tell yourself this isnt anxiety, this is excitement, she says. Research shows that facing these workplace difficulties wi
30、th relish（享受）is better than trying to be calm. Forcing yourself to think about a high-pressure situation as an exciting challenge enables you to screen out the negative judgments of others and focus.If youre not seeing threats everywhere, then youll make better decisions, says Ms Huston, a cognitive psychologist who advises companies on how to improve heir decision-making. In How Women Decide, which contains advice for everyone, she draws on research from Alison Wood Brooks of Harvard Business School, who found that trying to calm down can be counterproductive. Studying performance anxiety, M
