1、我们一般要在察看样品后方可订货，请寄贵方几件产品样品。8.Can you make us any special offers for the purpose of introducing your product to our market?为向我国市场引进贵方产品，可否报特价？9.If you can supply goods of the type and quality required, please make us a firm offer and quote your lowest prices.如果贵方能够提供所要求种类和品质之货物，请报实盘和最低价。10.You must t
2、ake into consideration when quoting a price that we may place regular orders for large quanties.贵方报价时务必将我方有可能定期地大批量购货的情况考虑进去。Replies to Enquiries and Offers答复询价和报价1.We are pleased to learn from your letter of that you are interested in our 从贵方xx日信中得知贵方对我方产品有兴趣。2.We have pleasure in enclosing a copy
3、of our latest catalogue asked for in your letter of 我方很高兴地寄上贵方信中所要的最新产品目录一本。3.We have the items in stock and can deliver as soon as we receive your order.本产品我方有存货，一旦收到贵方订单可立即发货。4.We have received your inquiry of and wish to make the following offer.我方收到贵方日询价，兹报盘如下。5.The item you requested is present
4、ly sold out. Therefore, we can not send you an offer.贵方所要货品目前已售馨。因此，我方暂不能报盘。 一等我方可报具吸引力的价格便可回复贵方询价。7.This is the best offer we can send you.此为我方可报的最佳价。8.For this lot we can quote a highly reduced price.根据此一数量，我方可大幅减价报价。9.In spite of rising production costs, our prices have remained stable.尽管生产成本日升，我
5、方价格仍保持稳定。10.Our prices are binding until 我方报价有效期至11.We assure you that we will do our best to satisfy you regarding quality.有关品质事宜，我方保证尽力使贵方满意。12.We accept orders only for quanties of and up.我方只接受以上数量的订货。13.We are able to execute your order immediately.我方可以立即开工完成贵方订货。14.Packing charges are included
6、in the price, and we can make delivery whenever you wish.报价已包含包装费用，我方可随时交货。15.We trust you will find our quotation satisfactory and look forward to receiving your order.我方相信贵方会对我方报价满意，并等待贵方订货。16.As prices are steadily rising （As our stocks of these goods are limited） we would advise you to place you
7、r order without delay.由于价格稳步上升（我方存货有限），我们建议贵方立即订货，切勿延误。17.The samples which are enclosed with this letter will give you an idea of the excellent quality of our products.随信附上样品，以使贵方对我方产品的优异品质有一个直观。18.We would like to inform you that you will be invoiced for all the samples if they are not returned to
8、 us within days.兹通知贵方，如果全部样品未能于天内寄还，我方将如数计费。19.We regret to inform you that we do not have in stock the goods in the desired quality.我方遗憾地通知贵方，所要品质的物品我方没有存货。20.We have a large quantity of on stock. On orders of more than we grant a discount of %. Please let us know immediately if you can make use of
9、 this offer.xx产品我方备有大批存货。对于xx数量以上的订货我方给予%的折扣。请即告我方贵方是否会接受报盘。Replies to Offers回复报价1.We are pleased to find your offer of fits well into our sales program,and enclose our official order for the following; 我方很高兴的发现贵方报盘符合我方的销售计划，兹附上我方正式订单如下。2.We regret having received your offer too late. We have alread
10、y covered our needs elsewhere.很遗憾，我方收到贵方报盘太迟，已经从别处订货（满足自己所需）。3.Because your prices are higher than those of our previous suppliers, we cannot make use of your offer dated 由于贵方价格高于我方以前的供货商，因此我方无法接受你方日的报盘。4.Your minimum order quanties are above our present requirements. Therefore, we cannot accept you
11、r offer.贵方最小起订量达不到我方目前要求，故而我方无法接受贵方报价（above此处作“达不到”解释，而并非“高于”，切勿望文生义）。5.The quality of the goods offered in your letter of is not satisfactory. We would like to know if you could supply items of a better quality.贵方xx日信所报货物的品质不能令人满意。我方向了解你方可否提供更好的品质。6.If you could reduce the prices for your offer of
12、by 2%, we would be willing to accept your offer.如果你方可以将报盘减价2%，我们便愿意接受报价。7.We regularly require large quanties of the item you offered. Please let us know your prices for large orders.我们定期大批量需要你方所报货品。请通知我方大批订货的价格。8.We would accept your offer of if packing charges are included.如果报价包括包装费，我们便接受你方报盘。9.Yo
13、ur offer suits us. However, we must insist on delivery before end of November.你方报价对我方较适合。但我方坚持11月底前交货。10.Your payment conditions are not acceptable. We have to insist on payment by L/C.你方所列付款条件无法接受。我方不得不坚持信用证付款。11.We have to point out that the listed payment terms do not correspond to customary busi
14、ness practice.我方不得不指出，所列付款条件不符合贸易惯例。12.The shipping arrangements in your offer are not acceptable. We can accept your offer only if you adhere to our wishes regarding shipping.你方报价所列装船安排无法接受。只有你方按照我方的意愿安排装运才能接受你方报价。13.Due to the present price level, we are unable to change the price of our offer.鉴于当
15、前的价格水平，我方无法改变报价。14.We are sorry not to adjust our offer according to your request.很抱歉我方未能按照贵方要求调整报价。 16.The goods should also be insured against breakage at your cost.货物亦应由贵方保破损险Orders and their fulfillment订货及履约1.The above order is based on your price list which we consider as binding.我方认为上述订单乃根据贵方价
16、格表做出，应具法律效力。2.In order to cut down handling and shipping expenses as much as possible, we suggest that you ship the above large order in containers.为尽最大可能削减操作和运输费用，我方建议贵方使用集装箱装运上述大批量订货。3.The above order is urgently need. We, therefore, request you to forward it by airfreight.急需上述订货。因此我方要求贵方空运。4.Plea
17、se ship Item 2 of the above order immediately. Regarding the remaing items, we can allow three months for delivery.请立即装运上述订单第二项货品。关于其余货品，我方允许三个月内交完。5.We hope delivery will be made according to schedule.我方希望按照原定日期交货。6.If the quality of your products prove to be satisfactory, we will be prepared to ne
18、gotiate a long-term contract.如果证明贵方产品令人满意，我们将准备就长期合同举行谈判。7.Please confirm the above order stating exact date of delivery.请确认上述订货xx交货的准确日期 贵方订单已完成，我方正待贵方指示交货。9.We are pleased to inform you that as per your instructions the forwarding agent has picked up your shipment today.很高兴通知贵方，货运代理已按贵方指示于今日提货。10.
19、Enclosed please find one set of the shipping documents for the goods delivered on 随附xx日交货的全套提单。11.The amount due exceeds the amount in your letter of credit.应付金额超过贵方信用证的金额。12.Our order has been received on schedule and without any obvious damage.我方订货已如期收到，表面未见明显破损。13.We confirm receipt of your remit
20、tance of covering 我方确认收到xx合约项下汇款。14.The delivery deadline on our order has been exceed by days. We are allowing you a final deadline of days.我方订单交货最终期限业已超过xx天。我们再给与你方最后xx天期限。15.If you do not deliver as promised by we will have to cancel our order.如果你方未于xx日交货，我方将不得不撤销订单。16.Due to your delay in delive
21、ry, we are no longer in a position to accept your goods. We hereby cancel our order.由于你方交货延迟，我方不再可能接受你方货物，因此撤销我方订单。17.We feel sure you will find our goods satisfactory in every way and perfectly suited to your needs.我方认为，贵方会觉得我方货物在每方面都令人满意，完全适合贵方需要。18.We hope the goods will reach you in good time an
22、d look forward to receiving your further orders.我方希望货物按时到达，并期待你方更多的订货。19.Your delay in delivery has forced us to obtain the goods elsewhere. We are returning your shipment at your expense.你方延迟交货，迫使我方不得不从别处购货。20.Your inefficient handling of our order forces us to cancel same.你方无法胜任处理我方订货，迫使我方取消上述订单。C
23、omplaints and Adjustments申诉和处理1.We are sorry to inform you that three of the cases of your consignment were badly damaged when delivered.我们遗憾的通知你方，运到的货物中有三箱严重损坏。2.On re-inspection, we found that the quality of the goods did not meet the contract standards.经过复查，我方发现品质根本与合同不符。3.Your delivery does not
24、correspond with your offer. We refuse to accept goods of such poor quality.你方所交货与报价不相符，我方拒绝接收质量如此低劣的货品。4.We regret to find that your delivery of our contract No. was considerably short. Please send us immediately the missing lot.我方很遗憾地发现，你方交来的我方xx号合同项下货物短装相当严重。请立即发运短少的部分。5. cartons of your item No.
25、were invoiced but not included in the delivery. Please clarify this.你方第xx号货品共xx箱虽开出发票，但交货时并未包括在内。请作说明。6.A portion of the goods arrived damaged. We have to put in a claim for the damage.货物抵达时部分受损。我方不得不提出申诉。7.We have to insist on an additional shipment to replace three cases of item No. as they arrive
26、d damaged because of poor packing.第xx号货品运到时有三箱损坏，我方不得不坚持另发一批换货。8.The delay in delivery was caused by We assure you that in the future your order will receive preferred attention.交货延误由引起。我方保证贵方今后的订单会得到优先照顾。 由于我方订货负担过重，无法在协议期限内交货。10.Your order has to be specially made up. For this reason, we ask you t
27、o understand a delay in delivery.贵方订货需特别加工，因此，我方请求贵方对交货延误予以谅解。11.We offer our apologies for the delay in delivery. Production problems made it impossible to ship your order earlier.我方对交货延误深表歉意。生产问题致使我方无法更早交运贵方订货。 我们不得不指出你方投诉质量低劣是毫无根据的。 根据我方记录，你方申诉交货短少不甚妥当。14.The quality of the goods sent to you corr
28、espond precisely to that of the samples.发给贵方的货物品质跟样品完全一致。15.Due to the fact that you urged quick delivery, we were not able to use the special packing. We, therefore, cannot accept your claim for damage.由于你方催促迅速交货，我们未及使用特殊包装。因此我方无法接受你方索赔的申诉。 我方知悉贵方对该批低品质货物的索赔，并请求贵方原谅失误。我方准备为这批品质低下的货品让利xx%。17.We are
29、afraid that an error was made in execution of your order No. Please send us back the rejected items.我方担心在完成贵方订货时出现差错，请将退货发还给我方。 我方接受贵方有关包装不良的索赔处理，同意替换损坏的件数。19.We regret to have sent you the wrong merchandise by mistake. Should you be able to use it, we would be willing to allow you a reduction of price of 很遗憾，我方由于过失发错货给贵方。倘若贵方尚可一用，我方愿意减价若干20.We are sorry that our order led to misunderstand
