1、邮件结束语1.please accept our thanks for the trouble you have taken有劳贵方，不胜感激2.we are obliged to thank you for your kind attention in this matter不胜感激贵方对此事的关照3.we tender you our sincere thanks for your generous treatment of us in this affair对贵方在此事中的慷慨之举，深表感谢4.allow us to thank you for the kindness extended
2、 to us对贵方之盛情，不胜感激5.we thank you for the special care you have given to the matter贵方对此细心关照，不胜感激6.we should be grateful for your trial order如承试订货，不胜感激7.we should be grateful for your furnishing us details of your requirements如承赐示具体要求，不胜感激8.it will be greatly appreciated of you will kingdly sed us your
3、 samples如承惠寄样品，则不胜感激9.we shall appreciate it very much if you will give our bid your favorable consideration如承优惠考虑报价，不胜感激10.we are greatly obliged for your bulk order just received收到贵方大宗订货，不胜感激11.we assure you of our best services at all time我放保证向贵方随时提供最佳服务12.if there is anything we can do to help y
4、ou,we shall be more than pleased to do so.贵公司若有所需求，我公司定尽力效劳13.It would give us a great pleasure to render you a similar service should an opportunity occur.我方如有机会同样效劳贵方，将不胜欣慰14.We spare no efforts in endeavoring to be of service to you我方不遗余力为贵方效劳15.We shall be very glad to handle for you at very low
5、 commission charges我方将很愉快和贵方合作，收费低廉16.We have always been able to supply these firms with their monthly requirements without interruption我方始终能供应这些公司每月所需的数量，从无间断17.We take this opportunity to re-rmphasize that we shall,at all times,do everything possible to give you whatever information you desire我们借
6、此机会在此强调，定会尽力随时提供贵方所需的信息18.We are always in a position to quote you the most advantageous prices for higher quality merchandise我们始终能向贵方提供品质最佳的产品，报价最为优惠19.This places our dealers in a highly competitive psdition and also enable them to enjoy a maximum profit这样可以使我方经营者具有很强的竞争力，还可获得最大的利润20.We solicit a
7、continuance of your confidence and support恳请贵方继续给以信任，大力支持一：开发信一：开发信内容是陈毅冰同志的，大家在看时，考虑考虑，捉摸捉摸后可以适当模仿学习着这样写。别傻乎乎全部照抄啊。陈毅冰版本Hi Sir,Glad to hear that youre on the market for fiberglass.We specialize in this field for several years,with the strength of chopped strand mat and stitch chopped strand mat,wit
8、h good quality and pretty competitive price.Should you have any questions,pls do not hesitate to contact me.FREE SAMPLES will be sent for your evaluation!Tks&br,Jack*company(这里留下公司名、电话、传真、邮件就可以了，正文就可以写的很简单。)Tel:*Fax:*Mail:*Website:*(请记住，如果你非要在里面加上网页链接，请放在签名里，不要放正文，让人感觉更像搞推销的，不太好。)外国人版本Hey guy,XYZ tr
9、ading here,exporting LANTERNS with good quality and low price in US.Call me,lets talk details.Rgds,RickCell phone:*二：开发信后客户没回音，催！二：开发信后客户没回音，催！Dear*,Sorry to trouble you again!Please find my mail below.Could you please kindly check by return today?Because well be on holiday from May.1st to 3rd.Thank
10、 you in advance!Best regards,Cindy先写得委婉一点，把你上次写给他的邮件放在下面。如果他还是没回复，那就再重新发一遍，上面加上大写的红色的或者粗体的“RE-SEND！”如果还是没消息，就打电话吧三：展会上遇到的客户开发信三：展会上遇到的客户开发信Hi Alex,How are you doing?Glad to get your name card from HK fair.This is Sandy from*.We specialized in parking sensor system,and all our products with CE/FCC/FC
11、CID approved!Regarding the FUN MINI DVR your selected on the fair,pls find the details with best offer in attachment.Hope to get good news from you!Thanks.Best regards,SandySales assistantSandy，我要说一点，你的情况和其他朋友又不一样了。你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会！只要你把握住了，成交可能性是很大的！这种情况下，你特别要标注出他在展会上选的东西，而
12、且主动提供详细资料和报价，这一点至关重要！客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。客人问你价格，你连详细参数尺寸包装材料都一并提供了。客人问你说明书，你连设计稿和文字都完整无误地给他参考。客人需要彩盒，你不止给了他图片，还有准确尺寸的刀模图，连别的客人的彩盒也一并给他做设计参考。你说，客人是不
13、是会对你印象很好？四：寄样品运费让对方出（到付）的委婉邮件四：寄样品运费让对方出（到付）的委婉邮件Hi*,Thank you so much for your kind reply!Sure,samples will be prepared soon.Could you pls give me your courier account?Such as FedEx,DHL,UPS,TNT,etc.Each one is ok.Ill inform you the tracking number after parcel picked!Please contact me if further qu
14、estions.Thank you!Kind regards,C五：客户嫌价格高时，你的回复五：客户嫌价格高时，你的回复政策：让他知道你的价格没有报高，不是人家一说便宜点，你嗖的给人家少了一半价格，而是改变产品规格，比如包装由好的改次的，长度改短点，重量要少点，或者功率低点。Dear Kelvin,Thank you so much for your kind mail!Sure,our models with top quality,and think all of them meet the quality level in your local market!If the price i
15、s not suitable in your price range,could you pls accept to do a little change?The price will be reduced 3%.That is,EUR2.13/pc.Pls dont worry about the quality.Price is important,but quality counts for much more!Here is just a little change,the original length of the flashlight is 102mm,and now we ju
16、st make it short,89mm instead!And then,the total cost will be reduced 3%because of the material saved!All the luminosity and the body look the same!I think its workable for both of us.Any comments?Best regards,C六：发了六：发了 PI 后客户没回信，催！后客户没回信，催！Hi*,Sorry to trouble you again!Regarding the PI dated on*,c
17、ould you pls sign and confirm by return asap?Because we need plenty of time for arranging mass production!Its a long time since I have got your reply last time.How is everything going on?If anything changed,pls keep me posted!Thanks and best regards,*七：寄了样品，并且感觉客户应该是满意的，但是他七：寄了样品，并且感觉客户应该是满意的，但是他没有回
18、音，这里你发这个不错没有回音，这里你发这个不错Dear*,Sorry to trouble you again!Regarding the project we discussed last time,could you pls confirm by return today?Because we need plenty of time for mass production.P/I will be sent to you asap after your confirmation.If anything changed,pls keep me posted!Thank you!Best reg
19、ards,*或者简单版Dear*,What about the final decision about our samples?We need your comments to go ahead!Thank you!Kind regards,Renee*Co.Ltd.Tel:*Fax:*Mail:*Web:*八八:客人死命的砍价，这时你不能一下子给人家底价，客人死命的砍价，这时你不能一下子给人家底价，可以用采购数量来给他打个小折，这样就算价格低了，可以用采购数量来给他打个小折，这样就算价格低了，数量上也补点进来。数量上也补点进来。Dear sir,Pls find the re-checki
20、ng the price as follows:1)Super grade,USD*,give you a special discount of 2%2)A grade,USD*,similar as super grade,but price much more competitive.Hope we can deal.Thank you!Rgds,*九：你的客户是个中间商，他也需要等他的客户回应九：你的客户是个中间商，他也需要等他的客户回应之后才能再和你联系，没事时发个邮件让中间商客户之后才能再和你联系，没事时发个邮件让中间商客户表把你忘了表把你忘了Hi Johnny,Thank you
21、 for your prompt reply!Please keep me posted for further details.Kind regards,*十：客户要来中国看你们厂了！激动时别忘记发邮十：客户要来中国看你们厂了！激动时别忘记发邮件确认彼此联系方式呀。件确认彼此联系方式呀。Hi*,Im so glad to hear that youll be in China soon,and hope to have a face-to-face meeting with you!Could you pls give me your time schedule and cell phone
22、 number?Well arrange to pick you up from the airport!My cell phone is*.Pls call me if any questions.Thank you!Kind regards,*十一：客户给你的价格太低做不了，给他可以选择的十一：客户给你的价格太低做不了，给他可以选择的方案。方案。Dear kelvin,Thank you for your kind mail!But unfortunately,this price also unworkable for us.I sincerely hope to have busine
23、ss with you,pls realize our position.2 suggestions as below:1)everything keep the same,EUR2.45/pc,C&F air Stockholm2)everything keep the same,EUR2.60/pc,with 3*AAA battery,C&F air StockholmComments,please.Thank you!Rgds,C十二：客户明确给你说他的订单下给别人了，这时发十二：客户明确给你说他的订单下给别人了，这时发封信感谢一下吧，生意不成交情在哈。封信感谢一下吧，生意不成交情在哈
24、。Hi*,Thank you soooooo much for your kind mail!I appreciate!We sincerely hope to find a way to cooperate with you!If your customer would like to place the order to another vendor,thats ok!But if you have another chance in the near future,pls keep me posted!Its my pleasure to be on service of you!By the way,will you plan to visit China soon?I really hope to have a face-to-face meeting with you!Take care!Hope everything goes well!Thanks and best regards,
